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The Westin Kansas City at Crown Center

4.0 star property
Guests can recharge in the sauna and steam room at this centrally located Kansas City hotel, with convenient access to T-Mobile Center and local attractions

Choose dates to view prices

The Westin Kansas City at Crown Center offers a refreshing downtown retreat. Unwind at the rooftop pool or wellness facilities, then explore on-site shopping or dine at One East restaurant. Free public WiFi and attentive staff enhance the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$384
includes taxes & fees
25 May - 26 May

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  • Pool
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8.4 out of 10, Very good, 1,002 reviews
The price is AU$384
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 33.29 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 33.00 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Kansas City at Crown Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Westin Kansas City at Crown Center?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Westin Kansas City at Crown Center on 25 May 2026 start from AU$384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Kansas City at Crown Center pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Kansas City at Crown Center?

Self-parking is available for USD 33.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at The Westin Kansas City at Crown Center?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Westin Kansas City at Crown Center?

Checkout is at noon.

Where is The Westin Kansas City at Crown Center located?

Located in Crown Center District, this hotel is within 1 mi (2 km) of Hallmark Visitors Center and T-Mobile Center. Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art are also within 3 mi (5 km). Union Station Tram Stop and Kansas City Union Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a lovely hotel, fantastic location and right by the light rail 😃
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and everything was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities
Loved this hotel!! Clean, bed was amazing and staff was fantastic!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Staff was very friendly, rooms were clean and large. Bathrooms were spacious. Lobby and bar had great places to sit and work and eat.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, amenities
We had a beautiful view of Crown Plaza decorated for Christmas. Food, and staff were wonderful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Everyone was so helpful and polite during our stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was so helpful and personable. The food at the restaurant was very good. It was quiet. Would stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lavetta

Liked: Cleanliness, staff & service, amenities
Staff was very helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, with professional staff and clean facilities. Easy walk to Union Station and situated nicely in downtown Kansas City
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very good location and great access.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in convenient location

This is a very nice hotel in a great, convenient location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, valet parking, very clean. Loved using the walkway to union station for dinner and an event.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely WONDERFUL staff!! Extremely friendly and accommodating. We will definitely return.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Rick

when we booked, we asked for adjoining rooms with two double beds. When we arrived, they were not able to comply. They offered one king size room adjoining two double beds, which would’ve been perfect. However they charged three dollars for the rollaway bed we needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable room, close to so many entertainment options. Great place for families me
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful throughout the four days I was there. The room was comfortable and clean. The only concern I had was there was no one to help me navigate my large bags upon checkin or checkout. Thankfully my kind taxi driver assisted each time.
A view of the link
The view from my room
The view from my room
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Robbie

Liked: Cleanliness, staff & service
The staff is excellent, the front desk and the bellman were a blast from the past at the excellent service you come to expect from a Westin. Where it fell short wet the amenities which I’ve been accustomed to in my previous stays. It’s a little thing, but when you pay $400 for a hotel room you expect better than 1 ply toilet paper. Their beds are still the best in the business though. Make sure you bring a step stool if you are shorter than 5’2”. The biggest “miss” was the food service. I’m not expecting a free breakfast, but it’s odd to not at least find an option for a buffet style breakfast. I would have paid for it, but I wasn’t going to bring my family to sit down for an eclectic à la cart breakfast at 7:30am. So we went to Panera across the street and waited an hour for our food there (yikes.) It was clean, safe, and hospitable. If this was a Hampton or Holiday Inn I would give it five stars, but for the price and reputation is was a bit of a miss. We’ll be back this summer, but probably with different expectations.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many options for dining and shopping. A very convenient location for the mueseum and other activities! The parking was somewhat confusing but our trip was abit last minute so we were unable to research before our stay. The front were so accommodating and kind!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a quick night away! Nice pool area, great staff. Wasn’t wanting to spend as much as I did but was well worth it!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great food. Really convenient for Union Station
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful spacious room, lovely facilities with excellent restaurant great service
Stayed 1 night in Dec 2024