Rio Grande Hotels, São Paulo

"Everything was excellent!!!"

"Breakfast need extra attention.not enough variety for example eggs most basic thing in breakfast ( scrambled eggs not even 10% cooked) no boiled eggs , no omelettes and no option. ( Not everyone eat or can eat the same) Customer service crew was amazing Lina, Talita, William and Raphael. As for Locations you can’t ask for more everything is in walking distance.hotel Price is very reasonable."

"The hotel is good pretty very well located and staff is friendly however the size of the room is unaceptable they are ridiculous small no even a closet or little table to place your belonging and luggage bed also extremelly small in reality children beds."

"The only thing that was a little annoying was the check in as they need all guests information. Other than that it was all good."

"Excepcional stay! The place is so beautiful and service was amazing. I had a superb stay!"

"In general the room was good, bathroom very dated, the gym is tiny and to use the pool you have to walk across the reception area, the breakfast buffet is sub par. "

"good"

"Helpful Staff, good breakfast and clean facilities!"

"The hotel was Good and the rooms were nice. The breakfast was fresh and had a big variety. My only two issues with the hotel were the following: 1. It’s advertised that the staff speaks English, Spanish and Portuguese However during our entire stay we didn’t encounter any staff who spoke any language other than Portuguese. Which is fine but don’t advertise you have trilingual employees if you don’t. 2. We arrived at the hotel at 10pm at night and the room they gave us was dirty. And I don’t mean it wasn’t cleaned properly, I mean that the cleaning staff never cleaned up after the previous tenants left the room. So at 10pm after 12h of traveling we have to go back and forth with the front desk (who only spoke Portuguese) to try to explain that the room was dirty. No big deal but it feels like it when you’re tired and annoyed 😂"