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"201 room had a broken bed"

"Yes very much so. "

"Beds were hard and pillows were lumpy. Shower was now great Staff were nice and helpful."

"The breakfast was excellent. The room did not have a refridgerator which would have been nice. We could not figure out the TV to get english channels"

"The room was perfect for an affordable place to stay in Interlaken. We could see the paragliders from our window, were on one of the main streets in town and everything including train and restaurants we’re accessible by foot! Room was very clean and staff was extremely kind. Recommend hiking harder kulm and going to St. Beatus cave from here!"

"Founds bugs in the bed (probably not bed bugs but still), breakfast was often running out of things constantly without being replaced right away well before the closing time of 10, bad air circulation in the room"

"Very creaky and therefore noisy"

"It’s convenient to stay at this hotel because it’s very close to the train station. "

"We had to check in after reception hours, which I prearranged with the hotel. It was a smooth and easy process arriving after hours. Our room was spacious and very clean. We utilized the pool and our kids enjoyed had a blast. Breakfast was fantastic and staff was very kind and helpful! Great option for families and would stay again."