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"Love this place and the staff is awesome. "

"Nice comfortable property in Thun. Friendly staff, good European Breakfast."

"Great location and friendly staff. "

"Lesson learned - Don't book a stay with a property that doesn't have a single person on-site or on-call to help. By the time we arrived our check-in email from the Guesthouse still had not arrived in our email inbox. This email is the only way in to your room, as it holds the lockbox code which holds your key. We messaged the property well before we arrived that we still needed our access code. No response. We messaged them while we were waiting outside. No response. While my pregnant wife was...

"Good place to stay "

"Liked everything about this property"

"das Zimmer ist superschön eingerichtet. Die Matratze auf den ersten Blick etwas zu weich, zum Schlafen war es dann aber gut. Tagsüber und am frühen Abend hört man die die Leute auf dem Flur. In der Nacht ist es aber sehr ruhig, trotz Nähe zum Bahngleis. Frühstücksbuffet ist abwechslungsreich und frisch. Gerne wieder. "

"Great location, friendly and helpful staff, good value for money"

"It was cozy and clean "

"Nice hotel with a good breakfast"

"Friendly staff, comfortable room, excellent location."

"Beautiful view, excellent accommodations!!"

"Loved it. Beautiful hotel. Excellent food. "

"We stayed on the top floor with our guest from home country, Japan. We had some concerns about bed bugs based on past reviews, but we didn’t see any signs and had great time with fantastic view. Some tips: there is no elevator and no dedicated parking place."

"The Hotel and Restaurant staff were very nice and polite. They were eager to help all guests. Next time I come to Switzerland, I will book my next stay at Hotel Shutzen"

"Would highly recommend staying here. The history of staying in a castle coupled with modern convenience."

"Very nice to stay for relax holiday. "

"Wonderful hotel. Fantastic location, great rooms and great service. "

"The rooms were extra clean, the staff super helpful and friendly, the breakfast wss amazing. And the ciews of the lake were somply breathtaking!"