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Hotel Metropole Interlaken

4.0 star property
Travelers can rejuvenate with spa treatments while enjoying scenic views from this upscale retreat in the heart of Interlaken

Choose dates to view prices

The Metropole Swiss Quality Interlaken Hotel combines shopping convenience with relaxation opportunities. Guests can book a massage at the on-site spa, Sauna, or maintain their fitness routine in the gym while appreciating Central Interlaken's mountain panorama.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
The current price is AU$485
includes taxes & fees
27 May - 28 May
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About this property

Hotel Metropole Interlaken

  • Upscale hotel near Lake Brienz
  • At Hotel Metropole Interlaken, you can look forward to shopping on-site, a hair salon and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), free train station pick-up and self-parking (surcharge)
    • An electric car charging station, a vending machine and tour/ticket information
    • A banquet hall, multilingual staff and ATM/banking services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 96 rooms offer comforts such as laptop-friendly workspaces, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with hairdryers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Covered self-parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Metropole Interlaken pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Metropole Interlaken?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Metropole Interlaken on 27 May 2026 start from AU$485, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropole Interlaken?

Self-parking is available for CHF 16 per night. Limited spots are available.

What time is check-in at Hotel Metropole Interlaken?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Metropole Interlaken?

Checkout is at 11 AM.

Where is Hotel Metropole Interlaken located?

Located in Central Interlaken, this spa hotel is steps away from Höhematte Park, Hoeheweg and Kunsthaus Interlaken. Interlaken Casino and Bodelibad are also within 10 minutes. Interlaken West Station is 7 minutes by foot and Interlaken West Ferry Terminal is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 196 out of 452 reviews
Rating 8 - Good. 145 out of 452 reviews
Rating 6 - Okay. 62 out of 452 reviews
Rating 4 - Poor. 34 out of 452 reviews
Rating 2 - Terrible. 15 out of 452 reviews

Reviews

Verified

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, very clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mahshid

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Good experience overall
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel… friendly staff!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

KRISHNAMURTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to all the activities, shopping and dining.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and updated rooms
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was wonderful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was incredible and the views were fantastic. Staff were also very friendly and helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of city, paragliders in the morning in view, balcony, great hair conditioner, friendly restaurant with great views at sunset, great receptionists.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities
Amazing location, great views from rooftop restaurant as well as from our rooms balcony. Clean rooms, friendly staff. Would definitely stay again!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. We had a mountain view room with a balcony and it was stunning!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, nice room for a single- spacious and modern. View spectacular- mountains and hand gliders. Would have liked a coffee machine in the room, but you can’t have everything.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is amazing Staff and service were impeccable Room very clean Highly recommended
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jerry Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best stay in this entire trip. The place is in a classic town with a mountain view and open space. 10 minute walk to a major train station, with bus stops few meters away.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Helped safely store bags while we waited for room to be ready. The rooftop hotel restaurant has the best view and great food.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maggie

Liked: Staff & service, property conditions & facilities
clean and convinient
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

YIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a renovated room which was great. Spacious room and great shower and water pressure in the shower. Fantastic views of Jungfrau from the balcony. Loved seeing all the paragliders landing in the park across from the hotel. Excellent location close to Interlaken West train station. If I came back to Interlaken I would stay here again.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good & can’t beat the perks there for half the price of hotels in same vicinity
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Aman

Liked: Cleanliness
The rooms were clean and well-maintained, with a balcony offering stunning mountain views. The hotel's location is excellent — peaceful and scenic. However, the front desk staff could have been more welcoming. Breakfast options for vegetarians were quite limited, so I chose to skip it. Also, it would be helpful if basic cutlery were provided in the rooms.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t overlook this hotel it’s great

Last min booking hotel was great rooms were very clean bed was comfortable and incredible views
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Darrel

Clean comfortable rooms, great view from room, better from restaurant. Wonderful meal from there as well. Wish we had access to coffee in room.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a beautiful city

This is a great location on a nice hotel that was being renovated while we were there. They took excellent care of our needs.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here so much its been one of our fave places in europe so far. The accommodation was cosy but also spacious and the views phenomenal, the area was beautiful, lots of shops and restaurants near by and only a short walk from the station.
Stayed 2 nights in Apr 2024