To explain the three stars for staff and services: the staff were very helpful, but the hotel overall seems a little overstretched. No water in the rooms overnight (although the staff said that was a Keflavik problem, so it might not have been the hotel's issue - but at noon the next day, some of the rooms still had no functioning plumbing), in my room the charging ports and the fan didn't work, no shuttle from the airport to the hotel (despite being only five minutes away and quite expensive by taxi), inconsistent information and very limited hours for the shuttle from the hotel to the airport. It was a budget-hotel experience at a not-budget-friendly prices. Kudos to the young staff for handling guests' issues as best they could, but management needs to be more present.