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"The location was great, everything was so close including the train station. The breakfast was also great! "

"The room was much smaller than expected/advertised."

"Perfect location. Extremely friendly and helpful staff and the included breakfast was a treat! Comfortable bed and very clean. "

"Beautiful Hotel in the heart of Lucerne. Excellent location on lake Lucerne with breath takin views of lake and mountains. Walkable distance to all main attractions. We were upgraded to extremely beautiful room 310 with unbelievable views of the lake Lucerne, mountains and city. Every day we enjoyed our time on the balcony of our room. Room was in excellent condition with beautiful classic furniture. Very comfortable and roomy. In the morning we loved our delicious and freshly cooked breakfast. They had a tasty verity of bar food and you can also order from the menu. everything we tried was delicious and very fresh. Our waiter at breakfast was extremely professional and friendly. He made us fell that we knew him for a long time. Each morning we had a nice conversation with him and he gave us a good boost for the entire day. He gave us nice and very useful recommendation and suggestion. The stuff at front desk of the hotel was very helpful and knowledgeable. We enjoyed our stay and when we decide to come back to Lucerne we defiantly will stay again in this paradise made by Grand Hotel National Lucerne. Thank you for such a beautiful and comfortable stay. We had a great time at Grand Hotel National Lucerne. "

"This hotel-chateaux is in a perfect location. The view from its restaurants and bar are the best in Luzern!"

"This Lucerne hotel has perfect location to transportation. Yet quiet and comfortable. Staff was polite and helpful. However they did have a problem with billing which they worked to resolve. Restaurant staff was kind and provided excellent service/food. I recommend this hotel for a stay in Lucerne "

"Excelente lugar super ubicado, los de recepción muy amables y te explican todo! 10/10"

"Awesome location, rooms are real nice with all the extra amenities needed. Great location and excellent staff. Breakfast choices are plentiful. We loved our stay there."

"Staffs are friendly and helpful. We’re able to store the luggages before we leave the city. Quite area. Had a good sleep. "