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"Room was clean, beds comfortable and quiet over all. The light on all night outside the door is kind of annoying and in the middle of the cold night the heater wasn’t keeping the room warm enough. "

"Wish we could have seen the aurora. "

"房間舒適，服務人員親切，景觀漂亮。 "

"The staff were soo friendly and accommodating!! "

"The hotels location is incredible; close to not one but two waterfalls plus other great attractions. Dont go to the black sand beach with all the tourists because the hotel has access to your own, private black sand beach. The staff was warm, professional and accommodating. They come tell you or grab you from the dinner table (as they did with us) when the aurora was showing! The rooms were small but nice. Only complaint about the room was the bathroom sink; it was too small that any time we washed up we got water all over the place! The food was delicious however the menu is small so if you’re eating dinner on site more than 2 nights in a row you may get bored. Overall, we would absolutely recommend Umi!!! "

"The room was good, however the bathroom smelled. The food at the restaurant was delicious. "

"Warm and spotless room with everything we needed. Good selection for breakfast. Staff were very helpful and cheerful."

"Anna was so welcoming. The room and location was excellent and the hot tub was perfect after a long day"

"Check in was clunky. You needed to call to get a code, but the confirmation email had one incorrect and one correct number. The free phone in the building listed the correct number but no one answered after numerous attempts. Finally emailed both listed emails to get a response. Whole building smelled like petroleum. Room was run down, but fairly clean and safe. Bathrooms were also rundown. Kitchen had basics, but don’t expect anything besides free water."