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"Room was not clean, coke bottle under bed, clearly not vacuumed. Bed was hard and lumpy. Bathroom mirror unwashed. Door had no safety lock. It was inexpensive and served the purpose but I can’t recommend. "

"We enjoyed ower stay. Rachel was lovely on front desk. We got checked in early and headed out to look at the Uni"

"Great hotel when seeing a gig. Room spacious and clean. Enjoyed the Spa. Food was nice but expensive. G&T was over £14 (with service) - ouch! They just assumed we wanted a double. Long queue in the morning for breakfast and one small self service coffee machine which regularly ran out of milk and coffee beans etc. Loved the honey!"

"Clean hotel, friendly staff great breakfast"

"The room is clean that staff were helpful, your breakfast was great. My TV turned on by itself during the middle of the night twice, considering I was there for work."

"Clean Comfortable Friendly "

"Hitel is a lovely old building with nice, well equipped rooms. Unfortunately, the menu prices were a bit steep which isn't a problem when the food is excellent, but we found ours not so with various parts microvaved. For nearly £100 for two beers, two starters and two main courses you don't wish to be left disappointed."

"The room was clean although the decor is dated. Two challenges for me - only one light in the room on the wall. I had to ask for a bedside lamp. The staff was excellent at helping resolve that dilemma. The second issue was intermittent internet access. "

"The hotel was super and all the staff were incredible thank you "