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"The staff were excellent and very attentive throughout our stay. The room was spacious with a wonderful view of the city. Location is at walking distance from many restaurants and stores. Breakfast was very good. We would definitely stay here again if we ever re-visit the city."

"Good Staff"

"Great hotel and staff"

"The location is amazing. The rooms are small. The parking lot is small. "

"Great Stuff, Great Service, But Ali Come Back Again"

"We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better. "

"It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca."

"The food was excellent and the service was great , very friendly staff! "

"Shops nearby great!"

"Excelent Services "

"This hotel is amazing. The staff is so attentive and made all of my accommodations. I would def recommend staying in Itza hotel in the beautiful city of Cuenca! I would come back for sure. "

"The hotel was well situated and easy to get to. Walking distance to many activities, shops churches and museums etc Room was nice and clean each time we returned from our outings. The only inconvenience was not being able to go out early for church service as the hotel was closed until 7.30am. A Comfortable stay in beautiful city that Cuenca turned out to be. "

"Great location"