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Overview of Crowne Plaza Hotel Queenstown

Photo gallery

Guest reviews

4.5 / 5Wonderful
1,398 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

Popular LocationSteamer Wharf1 min walk
Popular LocationTSS Earnslaw Steamship2 min walk
Popular LocationFear Factory Queenstown2 min walk
AirportQueenstown (ZQN-Queenstown Intl.)17 min drive

Choose dates to view prices

  • Room, 1 King Bed, Courtyard View

    Room amenities

    • 32 sq m
    • Sleeps 2
    More details
  • Room, 1 King Bed, Balcony, View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Lake View

    Room amenities

    • 32 sq m
    • Lake view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Balcony, View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Mountain View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Lake View

    Room amenities

    • 32 sq m
    • Lake view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Courtyard View

    Room amenities

    • 32 sq m
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Mountain View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 3
    More details
  • Deluxe Room

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 3
    More details
  • Standard Room

    Room amenities

    • 32 sq m
    • Sleeps 3
    More details

About this area

Queenstown

Crowne Plaza Hotel Queenstown is located on a lake and in a walkable area with good shopping. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Steamer Wharf - 1 min walk
  • TSS Earnslaw Steamship - 2 min walk
  • Fear Factory Queenstown - 2 min walk
  • Queenstown Beach - 3 min walk
  • Skycity Queenstown Casino - 4 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 17 min drive

About this property

Crowne Plaza Hotel Queenstown

4.5-star luxury hotel, walk to Lake Wakatipu
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service. All 139 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with digital channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
Crowne Plaza Hotel Queenstown offers 139 forms of accommodation with minibars and a safe. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and hairdryers.
This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

Valet parking: NZD 23.00 per night

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 for adults and NZD 14 for children
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance

Languages spoken

Chinese
Dutch
English
French
German
Hindi
Japanese
Portuguese
Spanish

Business services

24-hour business centre
Conference space

Outdoors

Garden
Picnic area

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Handrails in stairwells
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathroom (partially open)
Hairdryer
Shower
Towels

Entertainment

Digital channels
LCD TV

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots (infant beds)

Payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 14 for children (approximately)
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 23.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown

Guest reviews

4.5
Wonderful
5 - Excellent
817
4 - Good
466
3 - Okay
85
2 - Mediocre
26
1 - Poor
4
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is great near to everything in Queenstown.... staff super friendly and gave us lovely bottle of wine for our anniversary..... have stayed there before will stay again

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff and service excellect Location location ... we could watch changing weather and sunsets, activity from our own balcony and walk to where ever we wanted to go while others had to climb hills or taxi back to their accomodation

Stayed 5 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location. Was close to all restaurants and attractions.

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020