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"showing it’s age"

"Breakfast was great. Parking across the Rd was a pain, next time I would prefer to park in hotel parking, but none available. "

"Great location with lovely views. Special mention to Darian at the front desk with the care taken to ensure we had a nice stay and his communication overall. Thank you"

"Rooms far smaller than the photos portray. Oven is ancient from the 70s and required matches to light the gas as the starters don’t work. (Have never even seen an oven this old) It’s 2026, this should be more modern for how much you’re charging at nearly $300 per night. Had to make the kids beds as they don’t do it - For $300 there are far better options! TV didn’t work at first and remote cover kept falling apart, couch was filthy. Saucepan was so tiny and a lack of kitchen amenities. Wouldn’t stay here again."

"Stayed here for a special occasion weekend away recently, but what a rip-off! The resort was extremely run-down both inside and out. The 'beach lagoon' was unswimmable due to being full of thick and foul smelling weed. The room quality was old and basic with the king bed being just two beds pushed together with a VERY uncomfortable ridge in between. We ate both in the bistro area and in the main restaurant, where staff were friendly overall, though they appeared slightly embarrassed by the obviously poor value for money and unbelievably long wait times for the food. We paid $34 for a cheese platter, which arrived with 6 crackers, a strawberry, 1/2 slice of dried apple, 5 apricots, a tiny sliver each of cheddar and soft cheese, and some relish, which in total, left 2/3 of the platter empty! This Novotel is definitely nowhere near 5-star, and as a local, I will never return. They charge a 5-star price but deliver more of a dodgy caravan park vibe. When I realised I had left my brand new togs behind in the room after we had vacated, I called the hotel, who promised someone from housekeeping would investigate and call me back that day. After 4 phone calls over the following 2 weeks with the same promises but no call-backs, I gave up. Very grim service I'd say. The only saving grace was the lovely American gentleman Maitre D, and the wait staff, and if I were them, I'd take my amazing customer service skills somewhere that deserves them."

"Rooms and bathrooms are very clean and new. "

"Our room was absolutely lovely and had been furnished so nicely- we had everything and more that we could need. The location was good and really close to the bus stop which was great yet still walking distance to the town. Mark and Gary were so kind and welcoming to us and gave us great recommendations of what to do during our stay which was so helpful. Couldn’t recommend this place more! "

"Ours was a very basic motel room. No biscuits to have with cuppa. "

"n/a could not use our free night due to emergency hospital stay but haf booked 3 nights and did stay the 2nd and third night"