Top Hotels Near Queens Park in Bolton from AU$69

"We normally come all the time and it is a lovely place to be and staff are amazing and lovely. But this stay was our worst one yet. There was bugs all over our bed. Stains all over the carpet and the room had a foul smell to it like it hadn’t been cleaned in a while. "

"I can’t give a good review of this hotel. Our experience didn’t reflect the reviews or images on the website. The common areas of the hotel were very tired looking and our room had loose fittings and looked very unloved. The staff that we saw were kind and helpful. "

"Far too much noice for the room next door, children banging and crying, people shouting, loud music. Definitely no good if you want to rest."

"Clean room comfy bed, room was vey cold no heating or air con. Had to plug in oil heaters in the room"

"Clean room and great parking . Best value for money hotel "

"Friendly atmosphere good service"

"The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was not communicated beforehand, despite the host being responsive prior to the stay. Communication during the stay was poor. Messages raising concerns were largely ignored, and responses did not address the issues. It took further problems (power tripping throughout the kitchen) to get a reply, and this was only to check if the lights were on advise the problem would be looked at on the day after (our day of checkout). Fortunately we found the fuse box downstairs and found the issue, this happened 2 more times between out last night and morning of check out. Hotels.com did eventually provide a partial refund due to the hot tub, mould, and lack of communication. Overall, the property has potential but is let down by inaccurate listing details, maintenance issues, and poor communication from the host."

"We arrived at what looked like a derelict house and had to check we had the correct address. On entry it was not obvious where to go and had to shout into the kitchen where a lady then showed us to our room. Basic does not even come close to describing it. We accepted tge key then walked straight back to the car to book a hotel 3 mikes away then dropped the key off later. I feel the images are deceptive and if a view of the front of the property was available then no one would book. Avoid!"

"Nelo was an amazing host – very warm, friendly and helpful. The house was clean, peaceful and very comfortable, and the location is great. We truly enjoyed our stay and really appreciate Nelo’s hospitality. Thank you for hosting us!"