Spa Hotels & Resorts in Puerto Cancun from AU$160

"staff was friendly,"

"Everything about the property itself, the staff, the food, the room was exquisite. The only negative was the constant upselling - at arrival, at dinner, in the mornings, for excursions, and even right before checkout. It upset the relaxing atmosphere to constantly to be prepared to repel a pitch. "

"Staff was wonderful as always "

"The resort is big and has lots to offer, but the condition of the rooms are really bad. We had initially booked a room at the sunrise resort which had a horrific room. Stains on the walls, furniture, countertops and even towels. We paid another 1600usd to upgrade to the grand which was supposed to have nicers rooms, but it was literally the same condition, just much bigger since we upgraded to the governor suite since thats all they claimed was available. Its a nice resort, good amount of activities and restaurants with kind staff. But the rooms are trash. Room service also took 1-2 hours to deliver anything from toiletries to food and this was slow season for them. "

"Excellent "

"👍"

"Had a wonderful time, only one minor issue with the shower wand not being able to switch from the overhead shower head. I have started at this resort several times over the years and have always been very pleased."

"Todo está muy bien, los bares, el staff, la comida tiene oportunidad de mejorar un poco pero en lo demás la pasamos muy bien."

"Clean room, great food. Lots of maragaritas! "