Top Hotels Near Puente de Van Gogh in Madrid from AU$80

"Did not have their breakfast. Room was fine. Clean, comfy bed, good temp Service was horrible. The attitute was the problem. They made mistake bit insteas of apologizing for the messy job they yelled at me when i complained. Basically what happened was they gave us two key cards that did not work. We were already very tired and really just wanted to get to our room. I went back to front desk to get the cards fixed while my family waited in the dark coridor in front of the room. At front desk i waited for 10 mins while they were helping two groups of customers. I spoke up to get their attention after waiting long enough to get the card fixed which would take only like 5 to 10 seconds. Instead of apoligizing for the bad job about the cards, one of them yelled at me. Very shocking attitude. If you consider this hotel, i have only one advice. Run!!! As fast as you can. "

"Breakfast was not included. No water or coffee in the reception area. AC did not keep room cool. I large 2'x2' concrete column in the room, making it difficult to maneuver around. ONLY 1 soap which was mostly empty container."

"My stay at the hotel was overall okay. The room was clean and comfortable, and the staff was polite and helpful whenever I had questions. The check-in and check-out process was smooth, which made things convenient. That said, there are a couple of small improvements that could make the experience better. Having a microwave in the room would be really helpful, especially for guests staying multiple nights or bringing back leftovers. An iron would also be a useful addition for those who need to keep their clothes looking neat during their stay. Overall, it was a decent experience, and with a few added amenities, it could be even more comfortable."

"Rooms were spotless!"

"Very clean hotel and room. Staff was nice and helpful. The bed was comfy enough but low to the ground"

"reception handled our early arrival very courteously and helpful. 15minutes Uber to the airport"

"Except for the free coffee bar and the nice staff, there's nothing special about this place."

"This apartment was perfect for our trip. The location is a 5 min walk to a few bus lines, a 10 min walk to the commuter train and a 25 min walk into historic Alcala de Henares. There is a Lidl on the same short street for groceries. The apartment itself is clean and furnished with necessities. Host was responsive to all my questions. Highly recommend!"

"Hotel had plenty of parking and is a few kilometers out of Alcala, the walk into Alcala is quite pleasant through residential areas and parks. We had a lovely meal in the hotel during the evening we were there. The staff were friendly and welcoming. Dogs were not permitted in the restaurant area( not unusual in Spain) but there was an outside area and a lounge area where dogs were welcome. "