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Reviews of Swiss-Belcourt Lombok

3 out of 5
Swiss-Belcourt Lombok
Jl. Raya By Pass BIL Km. 2 Praya, Lombok, Nusa Tenggara Barat, Indonesia, Praya, Nusa Tenggara Barat

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant needs improvement
The only complaint is the restaurant was out of many things in the menu. It's the only option around so was disappointed.
Stayed 1 night in May 2024
Response from Iwan on 9 May 2024
Hi Mrs. Melissa,Thank you so much for taking the time to leave us this review. We’re so glad you had a good experience with us. We value your feedback and are taking immediate steps to address the issues you mentioned regarding the menu that you ordered was not available, Please accept our sincere apologies for any inconvenience you encountered. We will ensure to our restaurant team to provide the list for all customers.We do hope to welcome you back to Swiss-Belcourt Lombok in the near future. Yours faithfully, Iwan

8/10 Good

Hanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pænt lufthavnshotel
Pænt lufthavnshotel til en enkelt overnatning. Priserne på mad og drikke ligger i den lidt høje ende, når man tager kvaliteten i betragtning. Fik kyllingevinger og blæksprutte ringe, der mest bestod af panering. Jeg var der en lørdag aften og der var hyret et par musikanter, der gjorde det helt godt. Hyggelig aften.
Stayed 1 night in Mar 2024
Response from Iwan on 19 Mar 2024
Dear Mrs. Hanne,We are so grateful for your kind words. Thanks for sharing your review with us. I’m so glad you like our team’s work! We’ll pass along the kind words to our staffs.At this stage we are looking forward to welcome you back at Swiss-Belcourt Lombok.Best regards,Iwan