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Reviews of Golden Angel Suites by Adrez Living

3.5 out of 5
Golden Angel Suites by Adrez Living
Celetna 29, Prague

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 169 reviews" "
Rating 8 - Good. 29 out of 169 reviews" "
Rating 6 - Okay. 5 out of 169 reviews" "
Rating 4 - Poor. 3 out of 169 reviews" "
Rating 2 - Terrible. 4 out of 169 reviews" "

9.8/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia, McLean

Travelled with partner
Good
Stayed 6 nights in Apr 2024
Response from Katka on 2 May 2024
Dear Julia,thank you for rating us!Kind regards,Customer care team

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is quiet, clean, and secure. Everything went as planned with out any surprises. We would definitely stay again and recommend for others!
Stayed 2 nights in Apr 2024
Response from Katka on 27 Apr 2024
Dear Larry,thank you very much for your positive feedback. It would be our pleasure to welcome you in the future again.Kind regards,Customer care team

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to everything. Great service, thank you for early check and for hosting us.
Stayed 4 nights in Apr 2024
Response from Katka on 27 Apr 2024
Dear Gabriel,we are happy to hear that you enjoyed the central location and you appreciated our services. It was our pleasure to host you.Kind regards,Customer care team

8/10 Good

Ramesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to old town center. Clean and comfortable. Great for a couple - but would not call it luxury. Decent for a family of 4.
Stayed 4 nights in Apr 2024
Response from Katka on 11 Apr 2024
Dear Ramesh,Thank you for your feedback! We're glad you found our location convenient and your stay comfortable. While we aim to provide a cozy experience, we appreciate your perspective. We hope to welcome you back for another pleasant stay.Kind regards,Adrez Living Customer care team

8/10 Good

Cindy, Lake Forest

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Katka on 18 Mar 2024
Dear Cindy,thank you for staying with us!With kind regards,Customer care team

10/10 Excellent

Dinara

Liked: Cleanliness, property conditions & facilities
It was wonderful stay! You are in the heart of Prague and nearby everything!
Stayed 2 nights in Feb 2024
Response from Klara on 28 Feb 2024
Dear Dinara,Thank you for your kind words! We're thrilled you had a wonderful stay and enjoyed our central location in the heart of Prague. Looking forward to your next visit!With kind regards,Customer care teamAdrez living

10/10 Excellent

Christopher

Stayed 3 nights in Feb 2024
Response from Klara on 28 Feb 2024
Dear Christopher,thank you for staying with us.With kind regards,Customer care teamAdrez living

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was immaculate and fitted out to an incredible standard. Beautiful, tasteful interior. Excellently located with just a three minute walk to Old Town Square. Superb restaurants nearby (I highly recommend Gambero Rosso and SaSaZu!). Very quiet despite the central location. Would’ve loved a toaster (maybe that’s just me!) but I understand that space is limited. Could’ve also done with another soft chair but if those are my only complaints I think that’s a pretty good sign! Would definitely stay here again and would recommend to others. Thank you!
Stayed 3 nights in Feb 2024
Response from Klara on 28 Feb 2024
Dear Emma,Thank you for your review! We're glad you enjoyed our beautifully appointed property and its prime location near Old Town Square. Your suggestions are noted, and we're thrilled you'd recommend us. Looking forward to your next visit!With kind regards,Customer care teamAdrez living

8/10 Good

David

Stayed 3 nights in Jan 2024
Response from Klara on 28 Feb 2024
Dear David,Thank you for your rating.Warm regards,Customer care teamAdrez living

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excllently kept and well appointed huge apartment. Very central. The street outside is busy but the property has double windows (not just simple double glazing) keeping the room very peaceful and quiet. Check is in advance on line, with a supplied code and no on site check in. The email with the code etc comes at the last moment so you are promised it in advancr but nothing arrives till the day before. I also had initial problems with broken internet links which i had to chase . All this created a level of anxiety in advance and i felt could have been better handled by up front explanation with expected time courses etc but it all worked fine in the end. The property itself was great and id be delighted to stay again.
Stayed 4 nights in Dec 2023
Response from Klara on 18 Jan 2024
Dear Roderick,Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the excellently kept and well-appointed apartment, finding it peaceful despite the busy street outside. We appreciate your feedback regarding the check-in process and internet links, and we'll certainly consider how to enhance communication in the future. It would be our pleasure to host you again, and we hope to provide an even more seamless experience on your next visit.Best regards,Customer Care teamAdrez Living

4/10 Poor

Cheing Sian Helen

Stayed 9 nights in Dec 2023
Response from Klara on 18 Jan 2024
Dear Cheing Sian Helen,thank you for your stay.Have a good day.With kind regards,Customer Care teamAdrez Living

10/10 Excellent

Sam

Stayed 4 nights in Dec 2023
Response from Klara on 18 Jan 2024
Dear Sam,thank you for staying with us.Kind regards,Customer Care teamAdrez Living

10/10 Excellent

D

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from Klara on 2 Jan 2024
Dear Guest,thank you for staying with us.Kind regards,Customer care teamAdrez Living

10/10 Excellent

Lorena

Liked: Cleanliness, property conditions & facilities
Awesome space in a nice, convenient location. It was nice to have a small kitchen and living area downstairs and have the bedroom upstairs. 2 bathrooms was also a nice touch. The only thing that I would change if I could would be to have a full body mirror and outlets in the bathroom for hair-styling products ( there was an outlet but it stated it was strictly for beard trimmers). These were minor inconveniences for getting ready in the morning though and I would definitely stay again!
Stayed 5 nights in Dec 2023
Response from Klara on 2 Jan 2024
Dear Lorena,Dear Guest,Thank you for your positive feedback. We're thrilled to hear that you enjoyed the unique layout of the space, with a kitchen and living area downstairs and a bedroom upstairs. We appreciate your suggestions regarding the full-body mirror and additional outlets in the bathroom, and we'll take them into consideration for future improvements.We look forward to hosting you again on your next visit!Kind regards,Customer Care teamAdrez Living

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous property! Fabulous location. We will definitely be back!
Stayed 3 nights in Dec 2023
Response from Klara on 2 Jan 2024
Dear Bernadette,thank you for staying with us.With kind regards,Customer Care teamAdrez Living

8/10 Good

matthew

Stayed 5 nights in Dec 2023
Response from Klara on 18 Dec 2023
Dear Matthews,thank you for staying with us.Warm regards,Customer Care teamAdrez Living

10/10 Excellent

Michael

Stayed 3 nights in Dec 2023
Response from Klara on 18 Dec 2023
Dear Michaelthank you for staying with us.Warm regards,Customer Care teamAdrez Living

10/10 Excellent

Abdul Rahim

Stayed 3 nights in Dec 2023
Response from Klara on 18 Dec 2023
Dear Abdul Rahim,thank you for staying with us.Warm regards,Customer Care teamAdrez Living

10/10 Excellent

Annemarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay lovely comfy bed and spotless. Great area to explore old and new town
Stayed 4 nights in Dec 2023
Response from Klara on 18 Dec 2023
Dear Annemarie,Thank you for your fantastic review! We're thrilled you had a lovely and comfortable stay with us. It's great to hear you enjoyed the comfy bed and found the area ideal for exploring both the old and new town. We look forward to hosting you again!With kind regards,Customer Care teamAdrez Living

10/10 Excellent

Gustav

Stayed 3 nights in Nov 2023
Response from Klara on 18 Dec 2023
Dear Gustav,thank you for staying with us.Warm regards,Customer Care teamAdrez living

10/10 Excellent

Adrienne

Stayed 2 nights in Nov 2023
Response from Klara on 18 Dec 2023
Dear Adrienne,thank you for staying with us.Warm regards,Customer Care teamAdrez Living

8/10 Good

M

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Klara on 8 Nov 2023
Dear Guest,thank you for rating us.With kind regards,Customer Care teamPrague Residences

8/10 Good

GUILLAUME

Stayed 3 nights in Oct 2023
Response from Klara on 8 Nov 2023
Dear Guillaume,thank you for rating us.With kind regards,Customer Care teamPrague Residences

10/10 Excellent

Roman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. I liked all details about it. Except, not enough room in the front of stove under the stairs for tall man. Just a small inconvincience.
Stayed 4 nights in Oct 2023
Response from Klara on 26 Oct 2023
Dear Roman.We are delighted to see you enjoyed your stay.With kind regards,Customer Care teamPrague Residences

10/10 Excellent

Benjamin

Stayed 4 nights in Oct 2023
Response from Klara on 26 Oct 2023
Dear Benjamin.Thank you for rating us.With kind regards,Customer Care teamPrague Residences

8/10 Good

Anne

Stayed 3 nights in Oct 2023
Response from Klara on 26 Oct 2023
Dear AnneThank you for rating us.With kind regards,Customer Care teamPrague Residences

2/10 Terrible

Urszula

Stayed 4 nights in Oct 2023
Response from Klara on 8 Nov 2023
Dear Ursula,we apolgize if your experience did not match your expectations.With kind regards,Customer Care teamPrague Residences

2/10 Terrible

Denise

Travelled with family
Disliked: Property conditions & facilities
I had high hopes for this property but the lack of communication and dishonesty of management really made our stay miserable. We had 6 people in our party and booked 3 rooms. 2 of the rooms were clean and beautiful. My room was extremely dirty. The carpet was so disgusting I had to wear shoes the entire 4 days. I asked to be moved to a different room but was ignored. I asked Expedia to talk with the hotel and they said they would issue a full refund. Unfortunately I just wanted a different room because it was so gross. 2 weeks later and I’ve heard nothing from the hotel and no refund has been issued.
Stayed 4 nights in Oct 2023
Response from Klara on 26 Oct 2023
Dear Denise.We deeply regret the disappointment and frustration you experienced during your stay. TWe're actively working to resolve the situation with Expedia and process the refund as quickly as possible. Your feedback is invaluable to us, and we will use it to improve our communication and guest satisfaction in the future.Once again, we apologize for the difficulties you encountered, and we hope you'll give us another opportunity to provide you with a better experience in the futureWith kind regards,Customer Care teamPrague Residences

10/10 Excellent

Sergiy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect except checkout time. In case of such early checkout time you should have option to store luggage for some time
Stayed 2 nights in Oct 2023
Response from Klara on 20 Oct 2023
Dear Sergiy.We're glad to hear that everything was perfect for you. We understand your concern about the early checkout time, and we'll consider options for luggage storage to enhance our services in the future. Thank you for your feedback!Customer Care teamPrague Residences

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is incredible! Located in the heart of the city, within minutes of the main square. The photos on the website is exactly how you experience the apartment when you arrive. The digital code that is emailed to you is a great added touch so you don’t have to worry about keeping a physical key on you. The staff are professional and very responsive either over email, phone or within a short walk to the central reception. The apartment is stocked with coffee (Nespresso) and a small kitchenette so you can store some essentials. Our location had two bathrooms, great conditioning and windows that opened if we wanted. Highly recommend and thank you for making our stay feel like home!
Stayed 7 nights in Oct 2023
Response from Klara on 20 Oct 2023
Dear Shawn.We're delighted that you had an incredible experience and appreciated the convenient digital code system, responsive staff, and well-equipped apartment. It's wonderful to hear that your stay felt like home. Thank you for your kind words and high recommendation! We look forward to welcoming you back in the future.Warm regards,Customer Care teamPrageu Residences

10/10 Excellent

Eugenia

Liked: Room comfort
Stayed 3 nights in Sep 2023
Response from Klara on 26 Oct 2023
Dear Eugenia.Thank you for rating us.With kind regards,Customer Care teamPrague Residences

10/10 Excellent

Lisa, Isle of Palms

Liked: Cleanliness, amenities, property conditions & facilities
Great communication. Excellent location
Stayed 4 nights in Sep 2023
Response from Klara on 20 Oct 2023
Dear Lisa,thank you for your feedback.Warm regards,Customer Care teamPrageu Residences

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
A wonderful clean safe stay in a great location
We had a wonderful few quiet very comfortable nights in this beautiful location. The suite was very clean and felt very safe, especially with the unique electronic code assignments to enter the building, elevator, a s room. The only thing that could’ve been slightly better would’ve been cleaner patio furniture for the terrace.
Stayed 3 nights in Sep 2023
Response from Klara on 20 Oct 2023
Dear Steven,We're thrilled to hear that you enjoyed your stay and found the suite comfortable and secure with our unique electronic code system. We appreciate your feedback regarding the patio furniture and will certainly take it into consideration for future improvements. Thank you for choosing us, and we hope to welcome you back for another wonderful stay in the future.Warm regards,Customer Care teamPrague Residences

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
Stay at the Golden Angel!
I stayed in a studio unit and it was amazing. The room was very spacious. Full kitchen, gorgeous bathroom, and a balcony over the cobble stone streets of Old Town. The unit is fully updated and has good closet space. Not a normal hotel. There is not a staffed lobby, or breakfast, etc .. this is a true apartment. The whole building is on a modern locking system and felt very secure. One other thing I really appreciated is the Bank owned ATM in the first floor lobby. This place is a gem in the heart of Old Town. I'll be reluctant to try any other place when I return m
Stayed 5 nights in Sep 2023
Response from Klara on 20 Oct 2023
Dear RichardI'm delighted to hear that you had an amazing stay in our spacious studio unit. It sounds like you thoroughly enjoyed . We take pride in offering a unique apartment experience rather than a typical hotel, and I'm pleased you appreciated the modern security system. The ATM in the first-floor lobby is a convenience we provide for our guests. We're thrilled to be your choice for your stay in the heart of Old Town and look forward to welcoming you back in the future!

10/10 Excellent

Kambiz

Liked: Cleanliness, room comfort
The location was perfect and was really clean and comfortable. It was very close to main attractions. So we had really good time the few days we were there
Stayed 2 nights in Sep 2023
Response from Klara on 20 Oct 2023
We're delighted to hear that you had a fantastic time during your stay! Our prime location in proximity to the main attractions is indeed a great advantage, and we're thrilled that you found the accommodation clean and comfortable. Thank you for choosing to stay with us, and we hope to welcome you back again in the future for more enjoyable days in the city.Warm regards,Customer Care teamPrageu Residences

10/10 Excellent

Lucie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Klara on 21 Sept 2023
Dear Lucie,thank you for raiting us after your stay.WIth kind regards,Customer Care team

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Klara on 21 Sept 2023
Dear David,thank you for raiting us after your stay.With kind regards,Customer Care team

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay in Prague
Great hotel…great location…easy check in…only negative was a few spots on the rug…otherwise great place to stay…would return
Stayed 5 nights in Sep 2023
Response from Klara on 8 Nov 2023
Dear Stephen,many thanks for rating us after your stay and for your comments.With kind regards,Customer Care teamPrague Residences

6/10 Okay

Elizabeth

Stayed 4 nights in Sep 2023
Response from Klara on 21 Sept 2023
Dear Elizabeth,thank you for rating us after your stay.With kind regards,Customer care team

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Klara on 21 Sept 2023
Dear Mario,thank you for rating us after your stay.With kind regards,Customer care team

10/10 Excellent

Delphine

Stayed 3 nights in Aug 2023
Response from Klara on 21 Sept 2023
Dear Delphine,Thank you for raiting us after your stay.WIth kind regards,Customer Care

10/10 Excellent

Bruce, Conway

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very well provisioned, maintained, and perfectly located on the edge of Old Town. Very walkable to restaurants and historic sites. We will definitely book again when we return.
Stayed 6 nights in Aug 2023
Response from Klara on 21 Sept 2023
Dear Bruce,many thanks for your stay and feedback. We hope to see you again.With kind regards,Customer Care team

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Klara on 21 Sept 2023
Dear Luke,thank you for rating us after your stay.WIth kind regards,Customer Care team

8/10 Good

Elisa

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Klara on 21 Sept 2023
Dear Elisa,thank you for rating us after your stay.With kind regards,Customer Care team

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Klara on 21 Sept 2023
Dear Jeffrey,thank you for rating us after your stay.With kind regards,Customer care team

8/10 Good

Jeffrey

Stayed 1 night in Aug 2023
Response from Klara on 21 Sept 2023
Dear Jeffrey,thank you for rating us after your stay.WIth kind regards,Customer care team

10/10 Excellent

Martin

Stayed 2 nights in Jul 2023
Response from Klara on 21 Sept 2023
Dear Martin,thank you for rating us after your stay.WIth kind regards,Customer care team

8/10 Good

PING

Liked: Cleanliness, room comfort
My comment to Golden Ael (Duplex apartment)
Overall speaking, it's good. Could've been better if more furniture had been in the bedroom. Free luggage custody before check-in and after check-out could've been a bonus, but not provided.
Stayed 7 nights in Jul 2023
Response from Klara on 21 Sept 2023
Dear Martin,thank you for rating us after your stay and for your commentsWith kind regards,Customer care team

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, room comfort
Hidden gem
15 out of 10!
Stayed 3 nights in Jul 2023
Response from Klara on 21 Sept 2023
Dear Nicolas,thank you for rating us after your stay.WIth kind regards,Customer care team

10/10 Excellent

Ilse

Stayed 4 nights in Jul 2023