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"Excellent location, helpful staff and great communication from the hotel. Fabulous breakfast too "

"The hotel was a half hour drive from the airport and is in a pedestrianised area, but it was a short walk from our drop off point to the hotel. Some better signage would help to identify the entrance to the hotel. Check in was easy and we were escorted to our room by a member of staff. Our room didn’t have a lift to it and was up two flights of stairs, this was ok for us but may not be suitable for other people. The room itself was huge! Decent sized shower room which was equipped with a hairdryer and towels. Living room with sofa, armchair and TV. The bedroom had two large single beds pushed together giving each of us plenty space to sleep in. Only one pillow though, which was an issue for me personally but could be ok for others.Plenty of cupboard space with a wardrobe in the entrance (which also had a safe in it), cupboards in the living area and bedside tables with drawers in the bedroom. One thing missing from the room which I feel would benefit your stay is a fridge. Milk wasn’t provided with the coffee/tea and so as there was nowhere to store milk, we were unable to make use of this facility. The location is the best thing about this hotel. It is literally just off the main square and central to all the attractions we wanted to see while there. We absolutely would book this hotel again purely for this reason! "

"Food was lovely. No toaster though Rooms were cleaned Dailey although some days not until gone 4. Staff were excellent. Very friendly and helpful"

"Great"

"The room was lovely and the hotel was maybe a 10 min walk to the krakow main square. Shops nearby too. The room was very clean, the staff were friendly"

"Very impressed with the hotel. Room/ en-suite were very clean and comfortable. Room 421 was at the back of the hotel overlooking their courtyard and was very quiet. Large selection of hot/ cold food at breakfast time. We are in the hotel a few times for dinner and again it was very nice and very reasonable, as were drink prices. Happy hour made them even cheaper! Hotel was a few minutes walk from a train station so perfect for going to salt mines/ Auschwitz. Perfect location to walk 10 mins one way to old town/ 10 mins walk the other way to Schindlers factory and on the edge of the Jewish quarter so only a few minutes to get there. Hotel was perfect in every which way for us!"

"no breakfast"

"Fine"

"The hotel was wonderful and well located. My only complaint is that I could not get the elliptical machine to work. Neither could staff."