Luxury Hotels & Resorts in Portuguese Way from AU$133

"Hotel ok, room & breakfast ok. Tried to eat at Cafe Bar, but NEVER got our order. Waitress NEVER gave us silverware or napkins, but every other table she graciously greeted them, provided placemats, plates, napkins & silverware. We ordered our food before 3 of the other tables and when they had all finished their food we asked bartender where our food was and waitress had never submitted. We left without eating. Note we were the only Americans in the Cafe Bar and we have to think our waitress hates Americans as she was fine with all other customers. Hotel promised shuttle starting at 4am and running every 15 minutes when we checked in. We came down, checked out and were outside at 4:25am. Shuttle was outside but no one present. I went back in and older man at reception said shuttle wouldn’t run again for at least another 15-20 minutes. So shuttles scheduled every 15 minutes doesn’t happen at this hotel. We walked from hotel to terminal va waiting. A VERY disappointing stay."

"Clean room and great staff. Location was perfect for walking around town and enjoying the neighborhood and architecture. "

"Unfortunately, the shuttle was not available when we needed to leave for our flight (needed to leave by 5:30am). I encourage the property to consider the outgoing flights and offer an earlier shuttle as there were many people leaving prior to shuttle availability. "

"Staff went above and beyond."

"Breakfast was good, helpful staff "

"A beautiful place to stay with wonderful staff and evening live piano music! "

"Staff a little cool but room was lovely with great location in Lisbon. Recommend."