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Avenida Palace

Photo gallery for Avenida Palace

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Avenida Palace

Avenida Palace

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
Rua 1 De Dezembro 123, Lisbon, 1200

Explore the area

  • Popular LocationRossio Square1 min walk
  • Popular LocationCommerce Square12 min walk
  • Popular LocationLisbon Cathedral13 min walk
  • AirportLisbon (LIS-Humberto Delgado)22 min drive

Choose dates to view prices

About this area

Lisbon

Located in Lisbon, Avenida Palace is in the city centre and near a metro station. Mercado da Ribeira and Amoreiras Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum. Looking to get your feet wet? Waterskiing and windsurfing adventures can be found near the property. Guests love the hotel's central location.

What's nearby

  • Rossio Square - 1 min walk
  • Dom Pedro IV Statue - 2 min walk
  • Carmo Convent - 6 min walk
  • Commerce Square - 12 min walk
  • Lisbon Cathedral - 13 min walk

Getting around

  • Rossio Station - 1 min walk
  • Restauradores Station - 1 min walk
  • Lisbon (LIS-Humberto Delgado) - 22 min drive

Restaurants

  • Solar do Bacalahau - 2 min walk
  • Sol Dourado - 2 min walk
  • Restaurante Bonjardim - 2 min walk
  • Restaurante Gambrinus - 2 min walk
  • Il Mulino - 2 min walk

About this property

Avenida Palace

Luxury Lisbon hotel in Lisbon Old Town, walk to Rossio Square
A fitness centre, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 82 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find room service and hairdryers.
Avenida Palace offers 82 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 30 for adults and EUR 30 for children
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 30 for adults and EUR 30 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 693

Property is also known as

Avenida Palace
Avenida Palace Hotel
Avenida Palace Hotel Lisbon
Avenida Palace Lisbon
Palace Avenida
Avenida Palace Hotel
Avenida Palace Lisbon
Avenida Palace Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 814 out of 992 reviews
5 - Excellent 82%
Rating 4 - Good. 148 out of 992 reviews
4 - Good 15%
Rating 3 - Okay. 24 out of 992 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 992 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 992 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hotel Avenida Palace in July 2021. The old palace is well maintained, with beautiful Belle Époque common areas, from the state rooms to the staircase to the bar and to the lobby. The rooms are well appointed and comfortable, befitting a grand palaceo. Bath products are Molton Brown. The service was impeccable, from small gifts left in our room (freshly cut fruit of mango, melon and papaya) and small tote bags, to a marvelous breakfast in an elegant dining room. The entire staff from bellmen, concierge, reception and housekeeping with gracious, polite and very professional. The hotel is very well situated at the end of a posh boulevard, with close access to nearly every site we planned to visit. It’s conveniently located next to a well retired train station that you can use to take a short trip to the “must see”castle and palatial town of Sintra about 40 minutes away. We felt truly well treated during our stay, and hope that every guest has the high quality experience that we shared during our time at Avenida Palace.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older and historic with quaint decor that’s reminiscent of the early to mid 1900s period and mixed with modern facilities. We tot a mixed fruit bowl with strawberries and pineapples on arrival at the hotel. My wife and I really enjoyed the view over the square at the front from the 6th floor and spent a few evenings people / traffic watching. It’s also very quiet with double paned windows, and I, and my family were insulated from the noise. The reception and bar area were excellent and the staff were very friendly and attentive. The concierge and the front desk staff are very knowledgeable about the city and I loved the 2nd floor dining hall especially with the view of the city and the beautiful chandeliers and art work. The location is also great and within walking distance of the praza do commercio and a few other attractions and restaurants. And, the guest Android phone in each room was helpful in getting an Uber when I got lost and my data roaming didn’t activate. It had data and calling capabilities. We also received a customized Teddy Bear for our 3 year old from the maids which was heart warming. As a matter of fact, I so enjoyed my stay that I ended up not staying at the Sheraton upon my return from the Algarve despite not getting a refund from them and rebooked with the hotel. I do wish the hotel would offer authentic Portuguese food or seafood in the restaurant.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went over and beyond to make us feel welcome, safe and pampered. Definitely recommend!
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful. The location is perfect. Walking distance to so many things you want to see. I loved it there and would stay again.
Stayed 2 nights in Dec 2019