View from property

Reviews of Bay Retreat Port Arthur

3.5 out of 5
Bay Retreat Port Arthur
229 Safety Cove Road, Port Arthur, TAS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Benedicte

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Paul on 17 Jan 2024
Hope you had an enjoyable stay on the Tasman Peninsula.

10/10 Excellent

Campbell

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, we enjoyed it immensely.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful quiet spot in a very scenic area of port Arthur
Stayed 2 nights in Jan 2021
Response from Paul on 25 Jan 2021
Pleased you enjoyed your stay on the Tasman Peninsula

10/10 Excellent

Jairo

Travelled with family
Liked: Cleanliness, room comfort
Spacious and comfortable house, clean, very tidy, well equipped kitchen
Stayed 2 nights in Jan 2021
Response from Paul on 16 Jan 2021
Jario, Pleased you found our holiday home comfortable and hopefully enjoyed what the Tasman Peninsula has to offer.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Beautiful view Great barbecue Close to Port Arthur Historical site Washing machine and dryer Good heating
Stayed 2 nights in Jan 2020
Response from Paul on 21 Jan 2020
Pleased you enjoyed your stay at Bay Retreat and the Tasman Peninsula.

8/10 Good

JJ, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! It would be better to have a microwave in the house!
Stayed 1 night in Sep 2019
Response from Paul on 21 Sept 2019
Thank you for your review. There is a microwave situated in the kitchen area.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
If you are sensitive to odors, select another place. Old urine smell dominated the property. My sheets were not clean (there was a pubic hair in my bed), and I found a scorpion in the kitchen. Not impressed.
Stayed 1 night in Apr 2019
Response from Paul on 3 May 2019
I am very sorry you have had issues as stated. During the 10 years of being in business, we have never had complaints like this. I will discuss with caretaker/cleaner.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property to stay on the water at Port Arthur
Stayed 2 nights in Nov 2018
Response from Paul on 9 Jan 2019
Pleased you enjoyed Bay Retreat Port Arthur

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned beach house. Immaculately clean, well appointed with fully equipped kitchen. A good sized space, low key and comfortable.
Stayed 1 night in Dec 2018
Response from Paul on 9 Jan 2019
Pleased you enjoyed our holiday home.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect retreat
What a lovely property and as the name suggests a perfect retreat. Full range of amenities and really close to the Port Arthur Historic Site. Only negative was no access to the properties’ WiFi.
Stayed 1 night in Dec 2018
Response from Paul on 7 Dec 2018
Hi Joyce, I am pleased you enjoyed your stay. Sorry about the WiFi but the place is not advertised with it. Currently investigating options to offer WiFi.

8/10 Good

J, sydney

Secluded waterfront
Secluded waterfront standalone house with own jetty. Great location for exploring port Arthur and surrounding areas. No cell coverage (unless with Telstra or Optus). No wifi.
Stayed 3 nights in Sep 2018
Response from Paul on 12 Oct 2018
Hi J, Unfortunately the jetty is not owned by the property.

10/10 Excellent

Felix, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big house with high privacy
Spacious house with own garden. Well-equipped kitchen (no dish washer) and washing machine (washing powder provided !) Upper floor 2 bedrooms share the same bathroom in which the bathroom has 2 doors! Need to lock/unlock the door of another room before and after use. No door for one of room on the upper floor. Very dark neighborhood. A bit difficult to find the house after dusk. You cannot see the house from the street, only the gate with a small lot no. sign. The driveway of the house is unpaved. It rained on the day we arrived after 6. I have to step into the mud to open the gate ! Close to Port Arthur historic site.
Stayed 2 nights in Aug 2018
Response from Paul on 24 Aug 2018
Thanks Felix, You did not see the Bayretreat Sign near the front fence? It does have a solar light that partly lights both sides of the sign. Maybe it was not working.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
1st night was great; fabulous view; property met our expectations. A power blackout the 2nd day/night/next morning = wasn't even any water. Obviously fairly common occurrence, as there were torches with instructions to use in the event of a power failure + emergency mobile number posted at the front door. Fortunately it answered pretty much straight away, as the keypad entry required power to work. The torches provided were the wrong type: chewed through 4 batteries/hour; we bought some batteries off a neighbour but then ran out. No candles supplied; luckily we had plenty of charge on a tablet - we ate by tablet-light +torchlight from our own little travel ones! The bbq's ignition battery was flat + no matches. The same friendly neighbour gave us a lighter. We had a bbq dinner and had cereal for breakfast, but no water for shower or coffee. The property owner did arrange with Expedia to get a refund of the 2nd night's cost, which was appreciated. We would recommend good torches, spare batteries, candles and matches + large bottles of water. Just as well as we called the property owner to see if we could check in earlier than 2pm, as we hadn't received/been sent the email with the special access instructions re the keypad entry. He did send an SMS straight away.
Stayed 2 nights in May 2018
Response from Paul on 8 June 2018
New longer life lamps now supplied. We will leave more water.This particular power outage was 23 hours the longest period since the January 2013 bush fires. We were one of 196 properties in the area that were without power. Candles and matches have been purposely removed due to previous dangerous incidents with unsupervised children. Unfortunately no power means the water pump does not operate, none of Port Arthur is on mains water and pumps are necessary. Details of access were sent through to you by Expedia messenger on 18/2/18 at 5:15 pm.

10/10 Excellent

wazza, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded and comfortable
Neatly hidden away on the edge of Carnarvon Bay Port Arthur with a superb view across the water to the mountains beyond. This was a lovely property best described as a converted family home, now a holiday let, and ideal for a family of up to 6 to enjoy as a base, as we did, for exploring the wonderful Tasman Peninsula and Port Arthur Historic site. The open plan living with a large kitchen allowed us to spread out and we watched the very cold wet and extremely windy weather raging outside in warmth and comfort. Highly recommended
Stayed 2 nights in Apr 2018
Response from Paul on 1 May 2018
Wazza, Thanks for your your review on our property Bay Retreat Port Arthur. Paul

10/10 Excellent

trent , hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly set up house in an amazing location
This amazingly hidden house has a spectacular view and is situated in a great spot. Close to historic sites and shops/cafes. The house has a very homly feel.
Stayed 1 night in Oct 2017
Response from Paul on 12 Nov 2017
Hi Trent, I am pleased that you enjoyed your stay at Bay Retreat Port Arthur

10/10 Excellent

Choong shien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017