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"We stayed here a couple of months prior, and I was surprised to see the rooms/bathroom aging so quickly. The gap between the wall and the shower glass letting water through and leaving damage on the wall, discoloration in the shower tray, scratches on the furniture, etc. It is still a great hotel and overall clean and the staff are pleasant. The location is great for walking into town, but the first time we stayed I didn't notice the big power station right next door!! The balcony room became a lot less appealing when I saw it this time. I would stay here again because it is likely the newest hotel in the area, but the rate we paid on this trip (over $400 per night) was far too much for this property. Last time we stayed, the property didn't have water so we couldn't shower, do our teeth or anything on the morning of our departure. It would have been nice if they offered something when we returned this time around."

"thanks so much had a great time "

"WiFi was weak in the room."

"Comedy show"

"Great place for little vacation on the beach "

"Came and visited Jacksonville for the first time on vacation and stayed here for 6 days, along with a friend who stayed in a separate room. We loved the location, riverfront view and pool area. The staff were very friendly and helpful. However, this hotel needs work and upgrades, to put it kindly. Here are a list of inconveniences that we both found very annoying: my friend was unable to receive hot water during his showers regularly, my sink clogged and was also leaking all over the bathroom floor, my room key lock had to be fixed and they charged me $152 for parking for 6 days. And last but not least; there was NO water machines and the ice maker did not work. We are both very simple men from the Midwest who were just looking for the necessities and don’t like to complain. I was pissed on numerous occasions by these inconveniences. Above all, this hotel has very friendly and helpful staff with much potential. But overall, it was a disappointing experience. "

"Stay in the corner oceanfront suites. Always a great experience. Spacious, close to elevator and nice."

"Friendly desk people "

"Loved this hotel. It was dog friendly , we could walk to Vilano beach and the hotel has a great Bar and restaurants "