Pollença Apart Hotels

"Fabulous hotel, with great staff who made our stay really memorable"

"All is ok"

"Very friendly and helpful staff. Apartment basic but fine and well situated. Pool area good. Bed comfortable, couch not so much. Generally very clean but lots of hairs throughout, especially in the shower cubicle. Overall would recommend and would go back."

"The hotel is beautifully designed and stylish and smells great. All the staff are very friendly and helpful, especially the ladies behind the reception desk. The rooms are small but perfectly formed - such a great use of space with lots of storage, every detail has been thought of. There is a choice of pillows and the towels are lovely. Everywhere is super clean and you can request your room to be clean every day, if you wish. We paid extra for a sea view and it was worth it, though it's in shade in the afternoon. However there is plenty of seating in the communal areas. I didn't use the pool as it was too cold in April, but it looks great and there's a dipping pool in the roof. The breakfast is self service and varied, which can be eaten at tables outside looking at the sea view. A perfect retreat for adults."

"We made the most of the 24hour shuttle service offered by the hotel. It was value for money compared to external transfer services but sadly, the transfer wasn't waiting for us when we came through arrivals hall. We had to chase with the company. When he did arrive he drove us to what we thought was the hotel and drop us off, telling us to walk just around the corner. Unfortunately this was the wrong hotel, a very similar name so we then had to organise a taxi to take us to the correct hotel. I did tell our hotel about this mix-up and the transfer co. gave us a discount for our return home. Anyone that stays at this hotel should note it is called the EU Bahia Hotel Pollensa, NOT the Bahia Hotel Pollensa which is situated closer to the Port on the Waters edge. The hotel was extremely clean and well presented. I was however shocked that they provided us with a kettle and cups and saucers but no tea bags or milk to make a tea. We had a Breakfast package which was good and enjoyed having hot and cold food available at the beginning of each day. I was however disappointed that part of my booking was suppose to include a bottle of wine on arrival. This never appeared through the whole of our 4 day stay. As I was ill whilst staying at the hotel I didn't have the energy to chase this and just wanted to note it as a disappointment. The reception desk was very helpful with booking taxis for us and giving us advise on where to visit. "

"Excellent stay - highly recommend "

"The Flora Aparthotel was in an ideal location in Puerto Polenca, whilst not on the beach it was only a 2 minute walk to the beach and harbour. The staff were extremely friendly and helpful, especially when we needed to extend our stay by a further 4 nights. We were booked on bed and breakfast terms and the buffet breakfast buffet offered a wide range of good quality dishes and exceptional value for money. The hotel were apparently having problems in the kitchens and the restaurant was normally closed in the evenings, however, there was a large group staying for part of our stay and they were on half board terms so there was an evening buffet available which we enjoyed on 2 nights; again this offered excellent food and excellent value for money. The overall facilities in the hotel were very good. In summary, the hotel was excellent with very friendly and helpful staff and exceptional value for money in every respect. I am certainly looking at booking again for next year."

"Very good "

"This is an amazing place to stay. Great location and great staff!!"