Jumeirah Port Soller Hotel & Spa

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3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas
Terrace/patio

Overview of Jumeirah Port Soller Hotel & Spa

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Jumeirah Port Soller Hotel & Spa

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Carrer de Belgica, s/n, Port de Soller, Soller, Mallorca, 7108

Explore the area

  • Popular LocationPlaya de Port de Sóller10 min walk
  • Popular LocationMuseu de la Mar12 min walk
  • Popular LocationPlaya d'en Repic20 min walk
  • AirportPalma de Mallorca (PMI)48 min drive

Choose dates to view prices

About this area

Soller

Located in Soller, Jumeirah Port Soller Hotel & Spa is near the airport and on the waterfront. Frederic Chopin is a notable landmark, and the area's natural beauty can be seen at sa Caleta and Cala Deia. Travelling with kids? Consider Museu de la Mar and Balearic Museum of Natural Sciences. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and horse riding.

What's nearby

  • Playa de Port de Sóller - 10 min walk
  • platja des Través - 12 min walk
  • Museu de la Mar - 12 min walk
  • Playa d'en Repic - 20 min walk
  • Port de Soller Lighthouse - 19 min drive

Getting around

  • Es Caülls Station - 24 min drive
  • Palma de Mallorca (PMI) - 48 min drive

Restaurants

  • Cap Roig Restaurant — 1 min walk
  • Es Fanals Restaurant — 1 min walk
  • Nautilus - 2 min walk
  • Io Gelats - 8 min walk
  • Cava - 9 min walk

About this property

Jumeirah Port Soller Hotel & Spa

Beach spa retreat, walking distance from Port de Soller
Jump on Jumeirah Port Soller Hotel & Spa's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa or enjoy a meal at one of the hotel's 3 restaurants. All 121 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, minibars and LCD TVs.
Jumeirah Port Soller Hotel & Spa offers 121 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club, a spa tub and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Talise Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • Valet parking on site (EUR 20 per day; includes in/out privileges)
  • Electric car charging station on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1 km
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • 3 restaurants
  • 2 poolside bars and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Playground
  • Private winery tours
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Wine-tasting room

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2347 square feet of space)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 150 per pet, per stay
1 per room (up to 11 lbs/5 kg)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 220 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 220
  • Self-parking fee: EUR 15 per day
  • Valet parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Sunset Sushi Lounge entrance is restricted to guests older than 12 years old at 10 PM. The infinity pool is also restricted to guests older than 12 years of age.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from March to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Jumeirah Port Soller
Jumeirah Port Soller Hotel
Jumeirah Port Soller Hotel Spa
Jumeirah Port Soller Hotel & Spa Majorca
Jumeirah Soller & Spa Soller
Jumeirah Port Soller Hotel & Spa Hotel
Jumeirah Port Soller Hotel & Spa Soller
Jumeirah Port Soller Hotel & Spa Hotel Soller

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 302 out of 367 reviews
5 - Excellent 82%
Rating 4 - Good. 52 out of 367 reviews
4 - Good 14%
Rating 3 - Okay. 10 out of 367 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 367 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 367 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corporate type hotel
Very nice hotel but aimed at the corporate market as opposed to family or couples. Very clean but the service at breakfast was lacking. Everything is done on apps including me yes and drinks. Nice but not for us.
Stayed 7 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property - one of the best I've stayed at in the world. Highly recommended.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the spa,the hotel is very clean and the staff are very friendly We will return
Stayed 4 nights in Jul 2021