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Reviews of Hotel Elais

4 out of 5
Hotel Elais
Boulevard Général de Gaulle, Pointe-Noire

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Elais
Used as a base for a contractor who was working locally
Stayed 4 nights in Mar 2021
Response from Xavier de Vathaire on 2 Apr 2021
Hello Sir, Thank you for your comment, it is really appreciated. I will congrats all the staff. Thanks again, I wish you a pleasant day,

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
OK at most. Forget about Internet.
Clean room with hot shower. Service at the reception was OK, breakfast was quite poor for its price. Internet connection was horrible. Better to say there's none.
Stayed 2 nights in May 2018
Response from Gustely BALOU on 1 June 2018
Good morning, sir We thank you for your stay. In the worry of continuous improvement, we have taken good note of your remarks and will give good follow-up.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buisness hotel
It's a nice buisness hotel. Food is great ! There's. A really nice relaxing area there. They gym is only open to 7:30 pm which is not much good if your working.
Stayed 6 nights in Jun 2017
Dear Sir or Mme, Thank you for taking the time to share your recent experience at the Elais Hotel Pointe Noire. We are glad to hear that you enjoyed your stay with us. As you noticed, the property with its beautiful garden is a safe heaven for business and family travelers. Our guests satisfaction is essential and we are delighted that the food is very great and tasty. We will adjust the fitness hours in exceeding expectations. It will be our pleasure to become your secondary house in town. Kinds Regards, Jules-Aimé Agbemebia Accomodation Manager

6/10 Okay

Audibert

Business traveller
Disliked: Cleanliness
Bof
Séjour convenable
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Staff & service
Séjour affaires, très bon restaurant, service ok, chambre avec forte odeur d'humidité
Stayed 7 nights in Jan 2019
Response from Gustely on 31 Jan 2019
nous vous remercions d'avoir séjourné dans notre établissement et tout est mise en œuvre pour le traitement de ces odeurs d'humidité.

8/10 Good

Christian, Abbeville (France)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant Confort correct (mais succinct malgré tout) Restaurant bord de piscine sympa Donc satisfait de mon séjour
Stayed 4 nights in Oct 2018
Response from Gustely Balou on 30 Oct 2018
Bonjour, nous vous remercions pour ce retour et espérons vous recevoir très bientôt.

6/10 Okay

Hilde

Liked: Staff & service
Bien
Bel hôtel, toutefois beaucoup d'humidité dans les chambres.
Stayed 2 nights in Sep 2018
Response from Gustely Balou on 30 Oct 2018
Bonjour, nous vous remercions pour ce retour qui nous permets de nous améliorer et vous rassurons que tout est mise en œuvre pour résoudre ce problème.