Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
Great location - near cafes, restaurants, supermarket, fitness studios and the beach.
The staff and service maids were so lovely and kind.
The pillows were too big for my liking, I like a thinner pillow (no major though). There were a few stains on the duvet and it just had a sheet overtop.
The room is a good size, especially having a couch, deck etc. Bathroom is very small but is perfect.
You can borrow towels from reception to take to the beach which is great.
The only...
Great location - near cafes, restaurants, supermarket, fitness studios and the beach.
The staff and service maids were so lovely and kind.
The pillows were too big for my liking, I like a thinner pillow (no major though). There were a few stains on the duvet and it just had a sheet overtop.
The room is a good size, especially having a couch, deck etc. Bathroom is very small but is perfect.
You can borrow towels from reception to take to the beach which is great.
The only...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
The Gentleman who checked us in went above and beyond. He was such a delight! Was our first time to Sydney and only got to stay for one night so we wanted to make the most of it and be able to sleep watching the view! DID NOT DISAPPOINT!! Even had a fellow Melbournian come to take photos of our view to claim as his own room. Will definitely be back. Thank you so much
The Gentleman who checked us in went above and beyond. He was such a delight! Was our first time to Sydney and only got to stay for one night so we wanted to make the most of it and be able to sleep watching the view! DID NOT DISAPPOINT!! Even had a fellow Melbournian come to take photos of our view to claim as his own room. Will definitely be back. Thank you so much
The property is in a convenient location. It was excellent to be able to eat at the hotel and not have to go out to eat.
The staff were very good and the view of the Sydney Harbour Bridge from the dining room is amazing.
The property is in a convenient location. It was excellent to be able to eat at the hotel and not have to go out to eat.
The staff were very good and the view of the Sydney Harbour Bridge from the dining room is amazing.
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
Lucy
Reviewed September 28, 2024Reviewed September 28, 2024
I recently stayed at the Tank Stream Hotel in Sydney and had an excellent experience. The location is unbeatable, right in the heart of the city, making it convenient for sightseeing and dining. The room was modern, clean, and comfortable, with all the amenities I needed for a pleasant stay. The staff were exceptionally friendly and helpful, ensuring that all my needs were met promptly.
I recently stayed at the Tank Stream Hotel in Sydney and had an excellent experience. The location is unbeatable, right in the heart of the city, making it convenient for sightseeing and dining. The room was modern, clean, and comfortable, with all the amenities I needed for a pleasant stay. The staff were exceptionally friendly and helpful, ensuring that all my needs were met promptly.
Holiday Inns are always reliable and this one was no different. Clean and spacious rooms, free breakfast, airports shuttle ( cost) and close to public transport, cafes etc. The staff were friendly helpful.
Holiday Inns are always reliable and this one was no different. Clean and spacious rooms, free breakfast, airports shuttle ( cost) and close to public transport, cafes etc. The staff were friendly helpful.
Paula
Reviewed November 7, 2026Reviewed November 7, 2026
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Michael
Reviewed January 23, 2024Reviewed January 23, 2024
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
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