Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
Great location - near cafes, restaurants, supermarket, fitness studios and the beach.
The staff and service maids were so lovely and kind.
The pillows were too big for my liking, I like a thinner pillow (no major though). There were a few stains on the duvet and it just had a sheet overtop.
The room is a good size, especially having a couch, deck etc. Bathroom is very small but is perfect.
You can borrow towels from reception to take to the beach which is great.
The only...
Great location - near cafes, restaurants, supermarket, fitness studios and the beach.
The staff and service maids were so lovely and kind.
The pillows were too big for my liking, I like a thinner pillow (no major though). There were a few stains on the duvet and it just had a sheet overtop.
The room is a good size, especially having a couch, deck etc. Bathroom is very small but is perfect.
You can borrow towels from reception to take to the beach which is great.
The only...
Great location and gorgeous, comfortable rooms; truly loved the modern eclectic feel.
Just a short stroll to everything Oxford Street has to offer - or if that’s still too far for a coffee, start your day off with something from the café at the entrance to the building.
Great location and gorgeous, comfortable rooms; truly loved the modern eclectic feel.
Just a short stroll to everything Oxford Street has to offer - or if that’s still too far for a coffee, start your day off with something from the café at the entrance to the building.
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
Had a short but pleasant stay. Room was spotless and comfortable. I found the staff welcoming on arrival and were always friendly. The hotel is very well situated to the train and if travelling to the Entertainment precinct was a 5min walk to the light rail. Overall would come back
Had a short but pleasant stay. Room was spotless and comfortable. I found the staff welcoming on arrival and were always friendly. The hotel is very well situated to the train and if travelling to the Entertainment precinct was a 5min walk to the light rail. Overall would come back
Meredith
Reviewed October 31, 2026Reviewed October 31, 2026
The property is at perfect location, walkable to everything. The room is clean. We booked a BR suite on level 43 and it has nice view of the Darling harbour even in the raining time.
I wish slippers and shower cap is provided but well the room is clean so we walked bare feet.
Coffee machine is provided so it was good to have a night cup (decaff is also provided)
It was Friday so the check in was fast & as we were early we were allowed to go to L15 (arrival room) for coffee & relax. That's...
The property is at perfect location, walkable to everything. The room is clean. We booked a BR suite on level 43 and it has nice view of the Darling harbour even in the raining time.
I wish slippers and shower cap is provided but well the room is clean so we walked bare feet.
Coffee machine is provided so it was good to have a night cup (decaff is also provided)
It was Friday so the check in was fast & as we were early we were allowed to go to L15 (arrival room) for coffee & relax. That's...
KHANH-LINH
Reviewed January 23, 2025Reviewed January 23, 2025
The room was large, very spacious with lots of class. The bathroom was roomy with everything you need. The staff were very friendly and efficient. Thank you for a lovely stay
The room was large, very spacious with lots of class. The bathroom was roomy with everything you need. The staff were very friendly and efficient. Thank you for a lovely stay
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
Fantastic hotel right in the middle of the city! I was extremely happy staying here and could pop outside at any time and I’d have a plethora of food options! Highly recommended if you want a well priced conveniently located hotel in the CBD! The rooms were beautiful too!
Fantastic hotel right in the middle of the city! I was extremely happy staying here and could pop outside at any time and I’d have a plethora of food options! Highly recommended if you want a well priced conveniently located hotel in the CBD! The rooms were beautiful too!
Keira
Reviewed January 12, 2025Reviewed January 12, 2025
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
Lucy
Reviewed September 28, 2024Reviewed September 28, 2024
Very impressed for the price we paid!
1 star to the hotel staff who were lovely to deal with and very helpful, even showing us the bus routes.
1 star for the check-in experience and upgraded room.
1 star for the cleanliness and facilities in the entire establishment.
1 star for the breakfast which at $20 a head was a bargain!
1 star for the location and ease of commute from Central Station.
Very impressed with this hotel and its staff. I had emailed prior to our arrival to see if we...
Very impressed for the price we paid!
1 star to the hotel staff who were lovely to deal with and very helpful, even showing us the bus routes.
1 star for the check-in experience and upgraded room.
1 star for the cleanliness and facilities in the entire establishment.
1 star for the breakfast which at $20 a head was a bargain!
1 star for the location and ease of commute from Central Station.
Very impressed with this hotel and its staff. I had emailed prior to our arrival to see if we...
Abigail
Reviewed November 24, 2024Reviewed November 24, 2024
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
sheryl ann
Reviewed December 29, 2024Reviewed December 29, 2024
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