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"Got caught in the cartel chaos. The resort could not have been more accommodating and helpful. They extended our stay at a very reasonable rate. Extremely clean and well run property. Food was great and staff went above and beyond. Special thanks to Sandra in the Chipotle Buffet."

"Resort was amazing. Food and staff were excellent. We were they over the cartel stuff and the resort did a great job keeping everything normal as they could staff work 24hrs because they could not leave the resort they were exhausted but kept working. We tipped extra for there hard work. We will he back. Thanks for keeping us safe! "

"Staff very nice and friendly. Help us with anything we needed. Didhier Serrano front desk staff very helpful and so polite. Jovani is another very helpful staff member very nice and polite also. They are the best and I would definitely stay at this resort again and I do recommend others to stay with them as well."

"The staff at the resort are amazing. Great location and food."

"4.5/5 Staff at CPG were outstanding. Always very helpful and courteous. Even during the events of 2/22‐2/24, they worked admirably. Rooms were well kept. There were only a few areas that could use some attention, but nothing was dirty or unsightly (the a/c in our room was a bit loud). The food was better than I thought it would be. The buffet always had enough variety that everyone in our group was satisfied. Location is good. We walked 10min to the marine terminal for our excursions. There is a pharmacy and a MedExpress of sorts just outside the resort. A taxi to Old Town is about 200 pesos. Even considering the events of 2/22-2/23, I would absolutely visit PV and stay at Crown Paradise Golden again."

"Extremely clean resort. Very well maintained. Food and drink prices are very expensive but alternative drinks and food are available. Will definately go back. We were there during the cartel issues and felt very safe and looked out for during that time. Staff was very good and accomodating. Overall excellent stay"

"I think what stood out the most was how attentive the staff was at every area of the hotel, from the check-in, to wait staff, housekeeping and pool attendants. Everyone looked like they enjoyed working at Velas and passed that energy to every vacationer. "

"We stayed during a very difficult time, cartel decided to make their presence known, staff was wonderful & caring for our safety "

"The cleanest place I have ever stayed. The best customer service I have experienced. The layout is amazing, so easy to navigate. We will be returning!"