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Level luxury condos

3.5 star property

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A poolside bar, a rooftop terrace and laundry facilities are just a few of the amenities provided at Level luxury condos . Active travellers can enjoy cycling at this apartment. Guests can connect to free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

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About this property

Level luxury condos

  • Apartment near Quinta Avenida
  • Take advantage of a poolside bar, a rooftop terrace and laundry facilities at Level luxury condos . Adventurous travellers may like the cycling at this apartment. Stay connected with free in-room WiFi.
  • Other perks at this apartment include:
    • A seasonal outdoor pool, along with free cabanas
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and an electric car charging station
    • Outdoor furniture, barbecues and beach towels
  • Room features
  • All guest rooms at Level luxury condos boast perks, such as wet bars and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Rainfall showers, hairdryers and shampoo
    • 70-inch Smart TVs with digital channels
    • Kitchens, full-sized fridge/freezers and microwaves

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 10:00 AM - 6:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests are recommended to download the property's Expedía mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 500 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 300 per room (return)
  • Airport shuttle fee per child: MXN 150 (return), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from January to December
Pool access available from 10:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Level luxury condos have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 11:00 PM.

Is Level luxury condos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Level luxury condos ?

Self-parking is free at this property.

What time is check-in at Level luxury condos ?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Level luxury condos ?

Checkout is at noon.

Does Level luxury condos provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 300 per room applies.

Where is Level luxury condos located?

Located in Ejidal, this apartment building is 0.6 mi (1 km) from Centro Maya Shopping Center and within 3 miles (5 km) of Playa del Carmen Main Beach and Quinta Avenida. Playacar Golf Club and Paseo del Carmen are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Cleanliness
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Stay away

The hotel cancelled our reservation on the afternoon we were to check in, leaving us with nowhere to stay for the night. terrible! We are not allowed to check in before 3pm which is normal but when we called the hotel just before 6pm to tell them we’d be arriving about 8pm they told us they had cancelled our reservation at 4pm because we had not paid ahead of time and had not told them we would be arriving “late”. I’ve booked many hotels over the years and never had one cancel my reservation because we had not shown up by 4pm. Crazy stupid. Do not book this hotel. Stay away.
Stayed 2 nights in Jan 2024