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"Obviously uses AI photos, hotel looked nothing like photos shared online during booking. Wallpaper in room was peeling off with black mold underneath, stains on walls, doors and floors. Cleanliness was unacceptable & will definitely not be staying there EVER!!!!!!!"

"Rooms were not ready at check in. A new room was given but the door didn’t lock and there was no maintenance man to fix it that day so it remained unsecured for the duration of the stay. The pool was closed. The renovations started very early in the morning."

"Bedbugs."

"Staff was awesome."

"We had the most wonderful stay! We actually got a little lost on the way in, and the host went above and beyond to help guide us and even helped us get settled into the house. That meant so much after a long week.The tiny home was absolutely beautiful — spotless, cozy, and thoughtfully put together. It may be small in size, but it’s truly full of love. There was even extra Valentine’s gifts - such a sweet and unexpected touch that made our stay even more special.The peaceful rain in the mountains made everything feel calm and relaxing. We couldn’t have asked for a better place to unwind. Highly recommend and would absolutely stay again!"

"The Palace is awesome! We had 5 families and had a blast hot tubbing, swimming and entertaining Place is so big you can escape when you need to or gather together when you want to "

"Our host stayed in good contact and the place was very cute and felt super comfortable. We were very happy with our stay :)"

"Still great after many previous visits. Upgraded TV's with streaming options were a welcomed addition."

"Very clean and comfortable. Everything we needed was there and available. "