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"Clean and the staff are amazing. Shoutout to Michael who was extra kind and helpful! "

"If you just want a place to sleep at night after exploring the city, this would be the place. Extra small rooms, but clean and not too far from Time Square. The breakfast is what would be expected of a budget hotel, extremely simple, but can get you through the morning. The room is for 2 people max, 3 definitely will not fit. "

"Do Not Book,Worst Experience Ever I am very disappointed with this hotel. I booked a room with a city view, but it felt like I was given the worst room in the entire hotel, even though many rooms seemed to be available. My room was in the corner with a view of the roof and HVAC equipment — basically the worst possible view. It definitely did not match what I paid for. The heater was also very noisy and was blowing directly into my face. The only way to make it stop was to turn it off, but then the room became stuffy and uncomfortable. Additionally, I had to pay an extra fee for my 4-year-old child, which made the experience even more frustrating. I also asked about early check-in at 11 AM and was told it would cost an extra $100, while after 1 PM it could be free if a room was available. However, when we arrived around 4:00 PM, we were told to wait, while other guests who arrived after us were checked in first and received their room keys right away. We had arrived earlier but were still left waiting. I did not understand this treatment at all — it felt unfair and unprofessional. Overall, I would not recommend this hotel. "

"Workers were nice but very straight face no smiles Room was outdated to me personally Love that we were on the first floor Lighting was that good to do my makeup But bathroom lighting was better for the makeup Parking was packed but it was a concert that weekend but we found a spot right away even tho it was packed maybe someone got out the moment when we pulled up Love the bar in the first floor Pricey but maybe cause it’s Jersey Plus inflation "

"Water did not get hot. Good stay however"

"I couldn’t check in for nearly two hours."

"only cofee and pastries"

"Very cool hotel!! Clean room, great location and the breakfast was yummy"

"The Lucerne was in a wonderful location, very walkable to food, subway, Natural History Museum and Central Park. The room was clean and comfortable, staff was friendly and there daily housekeeping. We would definitely stay here again. "