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Phoenix Grand Hotel

Photo gallery for Phoenix Grand Hotel

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Phoenix Grand Hotel

Phoenix Grand Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150

Explore the area

  • Popular LocationJungceylon Shopping Center4 min walk
  • Popular LocationBangla Road5 min walk
  • Popular LocationPatong Beach10 min walk
  • AirportPhuket (HKT-Phuket Intl.)58 min drive

Choose dates to view prices

About this area

Patong

Located in Patong, Phoenix Grand Hotel is connected to a shopping centre. Banzaan Fresh Market and Jungceylon Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Promthep Cape. Enjoy an event or a match at Bangla Boxing Stadium, and consider making time for Phuket FantaSea—a top attraction that's not to be missed.

What's nearby

  • Bangla Boxing Stadium - 1 min walk
  • Banzaan Fresh Market - 3 min walk
  • Jungceylon Shopping Center - 4 min walk
  • Bangla Road - 5 min walk
  • Patong Beach - 10 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 58 min drive

Restaurants

  • Churrasco Steakhouse - 2 min walk
  • ICC Indian Curry Club - 3 min walk
  • The Crab House - 3 min walk
  • Badsha indian food - 3 min walk
  • D Wine - 3 min walk

About this property

Phoenix Grand Hotel

Central hotel connected to a shopping centre in Patong with full-service spa
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, dry cleaning and laundry facilities. All 116 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and fridges.
Phoenix Grand Hotel offers 116 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 40-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Street parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 250.00 per person
  • 1 restaurant
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Thai

Business services

  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 250.00 per person (approximately)
  • Airport shuttle fee: THB 1200 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Phoenix Grand Hotel Kathu
Phoenix Grand Kathu
Phoenix Grand Hotel Patong
Phoenix Grand Patong
Phoenix Grand
Phoenix Grand Hotel Hotel
Phoenix Grand Hotel Patong
Phoenix Grand Hotel Hotel Patong

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 42 out of 126 reviews
5 - Excellent 33%
Rating 4 - Good. 50 out of 126 reviews
4 - Good 40%
Rating 3 - Okay. 19 out of 126 reviews
3 - Okay 15%
Rating 2 - Poor. 9 out of 126 reviews
2 - Poor 7%
Rating 1 - Terrible. 6 out of 126 reviews
1 - Terrible 5%

4.0/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel
Stayed 6 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful. Get on board, you will not be disappointed. Kind Regards, Steve - Perth Australia
Stayed 8 nights in Oct 2019

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
simple, good shower comfortable no luxuries just what you need
Stayed 2 nights in Oct 2019

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Big rooms,I had a mountain view room which was nice and quiet. So close to shopping centre and market.
Stayed 5 nights in Sep 2019