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"Lovely friendly staff and a great location"

"This location is exceptional in every way. We were welcomed with a smile, suitcases carried to our beautiful room with an amazing view on the third floor. The room was very comfortable, very clean with all amenities. The grounds are nothing short of spectacular, 2 pools, lush gardens. The entire property looks over rice fields. The restaurant was delicious. Highly recommend staying here, we stayed a total of 5 nights."

"Staff were so kind, so helpful, always smiling and willing to help. Things in the area can be quite expensive so plan ahead and bring cash. The pathways on the property can also be quite slippery. The bed was so comfortable and the views are spectacular. "

"Wow I don’t know how to even put into words how amazing our stay was. The entire staff was beyond accommodating and attentive. They reached out weeks even before our trip to ensure we had proper transportation there as it is a massive commute. Once we got close they reached back out about ensuring we would have a dinner of our choosing ready for us. The room was exactly like the photos and incredibly clean. We woke up to a stunning view every morning and the breakfast included was phenomenal. We rented motor bikes on site to drive into the villages (which I highly recommend) and found some amazing spas and local cuisine. Huge shoutout to Nhung who was so wonderful to chat to at dinner about local customs and history. While there are other resorts in the area that are also nice, we will 1000% be coming back and recommending Hanasa Pu Luong Resort again!"

"We stayed at this hotel for 2 nights, the room had poor seals on all doors and windows and on a cold few days it was difficult to stay warm. The bath plug didn’t work and so we couldn’t have a bath, on top of which the hot water was not flowing and turned cold within 5 minutes When it’s cold here there’s nothing to do in the room as there is no tv. On top of which the spa is substandard. Breakfast was minimal but good. "

"It was a lovely room with a sick view, breakfast was great. Ki and Ling were the nicest people and very helpful. The scooters they rented made our trip unforgettable "

"We enjoyed a three night stay at Mai Chau lodge. As the lodge was quiet being mid-week, we were given an upgrade which was a nice surprise. Our room was spacious with a lovely balcony overlooking the pool and lake. The local food offered in the restaurant was lovely. As options in the town were a bit limited we ate there every night. Location was excellent for visits to the outlying villages- all in an easy walk or cycle. Best of all were Ninh and her staff. Always friendly and eager to help and offer advice. "

"The resort setting and surrounding is beautiful and tranquil. The view of the lake is breathtaking. The staff is very friendly and helpful "

"Our room was very spacious, but basic. No frills at all. The heated pool was lovely, but after swimming peacefully for about 15 minutes my husband joined me and so did a staff member. She sat on a chair and did a speaker phone call with family (including an excited, screaming child) and ruined the whole peaceful o space. We wound up leaving and he didn’t swim because it was just awkward. A shame because that’s why we chose this hotel. The woman at the restaurant was amazingly kind. Overall it was ok, but the babysitter at the pool was just weird and brings the whole stay down. "