Palm Valley Hotels, Phoenix

"Check in was rude. Mattress was old as the hotel. Trashy area. "

"We loved our stay! Having a kitchen was great for breakfast and the washer and dryer were also a plus. The 8th floor has a nice, big gym as well as games and a gorgeous outdoor area. Very convenient to the convention center and arena. Short walk to Chase Field. Will definitely stay there again."

"Great location. Good breakfast. "

"Lots of parking available and walking distance to lots of dining choices "

"Amazing service!! Our housekeeper was the bes"

"Large room. "

"Very good service, clean property. Rooms are nice"

"Terrible stay. The room we stayed in was not fully remodeled with cracks in the walls, and roof (where roaches kept coming out of). As soon as we walked into the room we had to ask for new sheets because the ones on the bed were completely stained. We called the front desk and they sent the janitorial crew to change them. The cleaning crew kept complaining that management sent out sheets, and the place they got sent out to stained all of the sheets they had. They finally located brand new ones, and used those on the bed. The hotel room was completely infested with roaches to the point were we had to block the drains in the bathrooms with toilet paper, and block the bathroom door to keep them contained. The room still had decorations from a previous party on the roof, and small brow stains all over the bathroom walls. The entire night someone's car alarm kept blaring every hour on the hour, and finally stopped around 3 in the morning. "

"Did not have TV in room for entire stay. Reported this multiple times!"