Phoenix Hill Hotels, Louisville

"It was ok the staff was good prices for food was outrageous if you going to pay for meal you should get on they said Continental breakfast, but didn’t get one"

"Casino was great for the size and number of table games.Staff was polite and helpful with questions.Room was clean."

"Great hotel only issue: no bathroom fan and the pillows were WAY too big and hard "

"Don't stay unless you like being in noisy downtown and having to pay for Valet parking"

"Happy hour is a plus and the breakfast was good."

"The room was very outdated and dirty. Our door kept getting stuck and would not open. It looked like the lock had been broken. The maintenance man said it was fine and just keep trying. Then said use the extra locks inside at night to make sure. The room had an awful smell to it. It was so bad it gave me a migraine. The toilet paper holder was broken. When asked to switch rooms we received an even older room with another strong odor. The air did not work in that room. When telling the front desk their response was okay. The carpets in the hallways had stains. Overall it was not a good experience."

"Clean room!"

"Rooms were clean and we got upgraded to a suite for not a lot more money. We ate at the Down One Bourbon Bar, and they were very short-staffed so we waited a long time for a server to help us, but once we were waited on the food and drinks were good."

"Very nice place. Close to everything. "