Hotels with Pool & Resorts in Pettenasco from AU$137

"I was expecting better given the star rating and the hotel’s reputation. The location is not as close to the airport as advertised — guests must wait for a shuttle, which also comes at an additional charge. I felt misled by the information provided. Additionally, the staff did not seem friendly or willing to assist, which was disappointing. For a hotel of this category, this was not the experience I expected."

"Wonderful staff throughout, very comfortable room and excellent food."

"The new rooms are very nice"

"Friendly staff, great food and wonderful details, such as kettle in the room, more than makes up for the slightly dated appearance. And there’s a public boat service running from the hotel jetty directly to the main square in Orta San Giulio - how convenient is that?"

"Nous avons reçu un excellent accueil de la part de tout le personnel, toujours très disponible pour apporter des informations si besoin. L'hôtel est irréprochable en terme de propreté et d'équipement. Très bien situé: proche du centre et d'un embarcadère avec parking. Un grand merci à tout le personnel!!!"

"We are extremely disappointed with this stay, especially as returning guests who previously had much better experiences. Unfortunately, the hotel has clearly gone downhill and no longer reflects a 5-star standard.The room was poorly cleaned with dust throughout, a dirty bathroom, cigarette butts on the balcony, and a strong smell of smoke despite requesting a non-smoking room. This is completely unacceptable. Room service was also poor, with missing items and cold, low-quality food. Breakfast was disorganised and frustrating — staff were unhelpful, coffee repeatedly had to be requested as it was not available at the buffet, and service in general was extremely slow. We also asked several times for tea and coffee, but it took far too long to arrive. Although I specifically asked for gluten-free bread, none ever arrived, and when we asked if there was any fresh gluten-free bread or pastries available, none were provided. We travel frequently, and this is the first time we have stayed in a 5-star hotel where there were no fresh gluten-free products available at all, apart from a few sealed processed items. This is far below expected standards. The hotel also states it is pet friendly, however dogs are not allowed in the restaurants, which was disappointing. As a result, we had to find nearby dog-friendly restaurants instead. Public areas were overcrowded and noisy, particularly the pool, with little control from staff. Front desk service on arrival was indifferent and unwelcomin"

"Beautiful property and the staff could not have been more friendly and accommodating. We had an amazing stay and would definitely return! "

"Pool not open. Outside restaurant not open. Limited amenities "

"Beautiful hotel with amazing location & views. Great pool Room furniture was a bit old / too classy"