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"Unbelievable! What a charming and convenient hotel! It was a wonderful stay and just wish we were able to stay one more night! Staff were lovely and the rooms are extremely classy! Right in the middle of Florence’s high end fashion area with everything steps away! Keep your windows closed for less street noise!"

"Nicely located within easy reach of the train station and only a 20 minute walk from the attractions we wanted to visit. The staff were very helpful and were able to answer all our questions and saw to our needs - we were able to store our baggage on the day we checked out. The room was a nice size and the bed was comfortable. The breakfast was very good."

"Wonderful stay just wish there was more mirrors in the room so you could see when drying your hair and putting on makeup"

"Free water every day, decent room. Very central. "

"Breakfast was excellent. Dinner was expensive and not many selections. The staff was generally very nice, although when I checked out the staff refused to give me the Expedia discount on drinks, in contrast to what the staff said when I checked in. That was frustrating. The grounds are lovely, but not an easy walk to the city. "

"Friendly and helpful staff"

"Excelente localização, e uma equipe muito simpática! Vale a pena!"

"I was disappointed in this hotel and I’m confused about the high ratings. It’s certainly not 4 stars. The photos are misleading. There were no lamps in the room. No individual toiletries as indicated in the photos. Unstocked bar fridge. Dirty shag rug. Uncomfortable bed. Dated TV with no instructions for use (it’s possible to remove the dubbed audio from some channels but it’s difficult to figure out how to do this). The smoke detector or other device on the ceiling flashed bright red all night. Besides the shag rug, it was clean but the room had a very strong cleaning product scent."

"Excellent location, staff, and grounds."