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"Very friendly staff "

"Down stairs is beautiful, good quality food and amazing old building. Upstairs mattresses hard lumpy and uneven, poor night's sleep. Used soap in shower tray from previous Tennant. Bedroom and bathroom could do do with upgrading Upstairs rooms let hotel down. Friendly staff "

"Nice friendly place "

"Good location, fair price, nice staff, good parking, great location, good stay thank you."

"Convenient accommodation when visiting family. Didn't like noise from air con units outside room window."

"We had a fabulous stay, the only niggles we had were the coffee provided is coffee bags and weak at best, and there were little options for someone with lactose intolerance, however that said this didn’t dampen our stay. The room was amazing, cute and cosy, the members of staff that we interacted with were all friendly, the two young male staff members were very attentive and friendly, making us feel very welcome indeed "

"Good location with excellent views of surrounding hills."

"I cannot fault this hotel or the service we were given. It was exceptional. The hotel didn't appear to be too busy the evening that we stayed and we had a room upgrade. "

"The staff is amazing. The breakfast at a small extra fee was delicious. It is in the middle of the historic downtown Gloucester which I hope the city continues to renovate. The only reason I didn’t give it a five star rating is that the WiFi is spotty in the rooms. The owners have embraced their history; the ambience is charming and looks like it is from a different time. "

"Loved this place - full of character in a great location looking out on to the river in Tewkesbury. We had a spacious, comfortable room and the service was first class."

"Lovely home cooked food "

"We were upgraded to an open-plan room which was very odd in design. It felt like the walls of the bathroom had not been built. The room was jaded but adequate for a night’s stay. The shower (in the room) was awful and kept cutting out. It ran out of hot water. The staff were very friendly and the public seating / bar areas looked good but we didn’t use them. Overall, perfectly adequate for a night’s stay and very central. A little underwhelming."

"Fabulous motel. Superbe room and facilities Great location and parking Terrific welcome Can’t wait to return Thank youn"

"Comfortable and clean. Enjoyed our stay. Will book again."