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2 outdoor pools
Outdoor spa bath
2 outdoor pools
1 bedroom, minibar, in-room safe, individually decorated

Guest reviews

3.2/5
37 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationWalking Street10 min walk
Popular LocationRipley's Believe It or Not15 min walk
Popular LocationRoyal Garden Plaza16 min walk
AirportUtapao (UTP-Utapao Intl.)47 min drive

Choose dates to view prices

  • Family Connecting Room

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    More detailsFamily Connecting Room
  • Triple Daybed Room

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsTriple Daybed Room
  • Premier Club

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsPremier Club
  • Deluxe Balcony Pool View

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDeluxe Balcony Pool View
  • Connecting Room

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    More detailsConnecting Room
  • Premier Curve

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsPremier Curve
  • Premier Room

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsPremier Room

About this area

Pattaya

Located near the beach, Citrus Grande Hotel Pattaya by Compass Hospitality is in Pattaya's South Pattaya neighbourhood. Ripley's Believe It or Not and Art in Paradise are cultural highlights, and travellers looking to shop may want to visit Walking Street and Pattaya Beach Road. Travelling with kids? Don't miss Mini Siam and Cartoon Network Amazone.

Map
Popular Location

What's nearby

  • Walking Street - 10 min walk
  • Ripley's Believe It or Not - 15 min walk
  • Royal Garden Plaza - 16 min walk
  • Soi L K Metro - 3 min drive
  • Central Festival Pattaya - 5 min drive

Getting around

  • Pattaya Tai Station - 7 min drive
  • Bangkok (BKK-Suvarnabhumi Intl.) - 76 min drive

Restaurants

  • Rodeo Bar & Grill — 1 min walk
  • Spice Asian Retreat — 1 min walk

About this property

Citrus Grande Hotel Pattaya by Compass Hospitality

Family-friendly Pattaya hotel in South Pattaya, walk to Walking Street
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre. All 512 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
Citrus Grande Hotel Pattaya by Compass Hospitality offers 512 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 420 per person
2 restaurants
1 bar
24-hour room service

Things to do

2 outdoor pools
Arcade/game room
Children's pool
Fitness centre
Playground

Family friendly

2 outdoor pools
Arcade/game room
Children's club
Children's pool
Dry-cleaning service
Laundry facilities
Playground
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Turndown service

Languages spoken

English

Business services

Business centre
Meeting rooms

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge

More

Desk
Individually decorated
Phone
Restaurant dining guide
Safe
Turndown service

Policies

Check-in

Check-in between 2 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1000.0 per night.
Cots (infant beds) are not available

Payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 420 per person (approximately)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Citrus Grande Hotel Pattaya by Compass Hospitality and receive a full refund?
Yes, Citrus Grande Hotel Pattaya by Compass Hospitality offers free cancellation on select room rates, because flexibility matters! Please refer to Citrus Grande Hotel Pattaya by Compass Hospitality cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Citrus Grande Hotel Pattaya by Compass Hospitality pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citrus Grande Hotel Pattaya by Compass Hospitality?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in is from 2 PM to 2:00 AM.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Citrus Grande Hotel Pattaya by Compass Hospitality located?
This family-friendly Pattaya hotel is located near the beach, within a 15-minute walk of Walking Street, Pattaya Beach Road and Pattaya Beach. Ripley's Believe It or Not and Royal Garden Plaza are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Citrus Grande Hotel Pattaya by Compass Hospitality

3.2
Guest rating
5 - Excellent
7
4 - Good
10
3 - Okay
9
2 - Mediocre
5
1 - Poor
6
3.2
Cleanliness
3.4
Service and Staff
4.0
Amenities
3.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the concept of serving Beers/ wine as drinks on arrival never saw it any other hotel in Asia. Beautiful pool and cheap drinks by the bar. Fah at Breakfast was very helpful and smiling , they offer Select Guests choice of additional dishes from Breakfast menu. Turn down service with chocolates at the rate I paid is impressive- maybe Hotels in Thailand strive a lot to make people happy. The bed and pillows ere best- staff informed they were used by all reputed brand hotels.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and value

Needed a place last minute, and Citrus was available. Took a chance and it worked out great. What you want to know; bed was comfy, room clean, customer service great, price was great (4 bits), and room was modern. Its definitely a four star room. I will stay there again. Also, they gave me late check out upon request and the TV seemed great, but didnt watch so dont know channel selections.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jun 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel at a good location with lot of Indian restaurants nearby Very near to walking street 10mins walk

Stayed 3 nights in Jun 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute waste of money & pathetic hotel! So hotel did not gave us room till 5.00 PM - they said rooms are not clean and we had to wait for 2 hours. Rooms were very small, Bathroom were stinking. Last night of our stay - AC broke down from 3.00 AM to 11.00 AM - we had to sit in balcony entire night. Location of hotel was pathetic - not recommended for couple or family, by 10.00 PM the area was mini walking street. Hotel did not arrange bell boy to pick up luggage and swimming pool was very small and untidy.

Stayed 2 nights in Mar 2019