Deluxe Double Room
Check availability

Reviews of The Guest House - SHA

2 out of 5
The Guest House - SHA
Nanai Song 14, Patong Beach, Patong, Phuket

Reviews

6.8
Rating 10 - Excellent. 13 out of 48 reviews" "
Rating 8 - Good. 15 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 4 out of 48 reviews" "
Rating 2 - Terrible. 10 out of 48 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Graeme William

Liked: Staff & service, amenities, property conditions & facilities
Looked shaby outside but was pleasantly surprised with inside the room.
Stayed 15 nights in Mar 2024
Response from AP on 3 Apr 2024
Thank you

8/10 Good

Francis S Gutta

Liked: Cleanliness, staff & service, amenities
Overall good and I would stay again. It took a while for hot water to come on in shower. The shower house was also breaking. The area is a bit off the main road. Location is convenient 5 minute walk to mail, 7 mins to Bangla Rd, and 5 minutes to lower key bars on less main road.
Stayed 4 nights in Feb 2024
Response from Andrea on 7 Mar 2024
Thank you

2/10 Terrible

paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are all lies, its a complete dump, like words couldnt even describe the absolute filth of this place and the look on the 'cleaning' ladies face because i had to txt her manager to get ckeam towels after waiting/asking 3 days, then came covered in s**t staines, if your from the europe/the west, definetly avoid this complete con, i have videos of the water pouring through ceiling and every spider/bug in area lived indoors like it was part of the forest...
Stayed 2 nights in Aug 2023
Response from AP on 5 Sept 2023
Pictures are not lies, you booked two rooms: one deluxe and one apartment - you did not pay one room.The forest is not in the room but outside ityou damaged the property - we reported it to expedia but nobody followed up the case: you cooked rice inside kettle for hot water: 1 got fire, the other one was full of melted rice.Also you left in the kitchen bottles full or urine.Also you booked a second room still unpaid.

8/10 Good

Silvia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

2/10 Terrible

Jesus

Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good place
only stayed one night, all good
Stayed 1 night in Mar 2021

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2020

8/10 Good

Alessandro

Liked: Staff & service, property conditions & facilities, room comfort
Quiet and comfort staying, the only drawback, the rooms at the second locarltion are not safe at all, no gate, no watchman, nobody can help you in case of some ladies start to mess around. In addition, no sexmcond door to access the room, just a window with a very tiny locker. No safe in case of issues at night. Daytime is quite safe because cleaning ladies are akways around the facilities.
Stayed 2 nights in Dec 2019
Response from AP on 10 Jan 2020
Thank you very much !

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Spacious room
Very clean room, a little bit run down but sheets and bathroom in good shape. Has a balcony but only downside was that the balcony door didn’t lock.
Stayed 1 night in Dec 2019
Response from AP on 17 Dec 2019
Thank you very much, we will improve in our service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2019
Response from AP on 10 Dec 2019
Thx

2/10 Terrible

Ashley, United Kingdom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest house This place in a dump It has a glass sliding door to enter and you have to lock it with a pad lock, room smells old and moldy, air con does get cold, the tv is about 10 inches, my 13 inch MacBook has a bigger screen than the tv, safe has pieces broken off, storage cabinet has a lock and key which dose work, looks like it hasn’t work since the 80’s, so there’s no place to secure your belongings, bathroom smells bad, you can’t put toilet paper in the toilet, shower floor and bathroom floor is all in one, there’s a kitchen sink right behind the bathroom wall and there’s a concrete window so you can’t even close it from the smell, which you won’t want to use anyway because it looks worse that a outdoor camp site kitchen, bed sheets and towels look like they’ve had then since the 60’s , a blow up mattress is better than the bed, WiFi didn’t work at all and the floor is kinda dirty...... this place is a total dump, I guess it works for backpackers or people with very little money to spend and it’s far away from everything, to in the top of that, you have to walk 10 minutes away from front desk to get there..... please don’t waste your money and time on this dump, it’s better to spend a little more and get something better.
Stayed 3 nights in Oct 2019
Response from AP on 16 Nov 2019
TVs are 21 inches. In every room there is electronic safety box. Sliding Doors on the garden to have a garden view it is quite common and nice. Air conditioning is actually working but in order to get fresh you have to turn it on. We clean towels everyday by professional American Laundry, the bed sheets every 3 days or after check out. We have 6 different wifi routers and the main line is fiber optic single ip. The front desk is 2 minutes aways from the reception, sorry if we have a 4000 meters suare garden right in the center of Patong and just 300 meters by walk from Jungceylon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap price, but cleanliness accommodation with the big room if compare with the prices
Stayed 1 night in Sep 2019
Response from AP on 16 Nov 2019
Thank you and see you next time

2/10 Terrible

Verified traveller

Stayed 13 nights in Jul 2019

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in a busy town
We would highly recommend this hotel to anyone looking for a decent size, cheap room. You had everything you needed close by. It wasn’t too far from the beach but far enough away that you could have a decent nights sleep with no disruption. The spa was a gem! At around 150 Bhat for the day you can’t really go wrong. There is a friendly cat which we decided to name Maurice, he hung around the hotel everyday and was beautiful. Don’t be afraid to pet him as he is a dopey as anything. Check in was quick and easy. The main hotel is just round the corner from the reception so don’t be worried when have to walk away from the main building. Air con and fan in the room worked superbly and the shower was nicely powerful, refreshing but not too cold. There is a small trip office on the corner of the road which arranges trips to the islands at a very decent price. Again would highly recommend to anyone looking for a quiet place in a busy town.
Stayed 7 nights in Nov 2018
Response from The Guet House on 2 Dec 2018
Thank you very much

6/10 Okay

deming, singapore

Disliked: Cleanliness, property conditions & facilities
Ok .
Overall is good . The floor is dirty. That is cat try to come in .
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice
Stayed 1 night in May 2018

8/10 Good

R.P.J.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location away from the noise.
Everything is great. Big rooms and nice location. Only point of improvement is the Wifi. I wish it was faster :) if have faster wifi i would be willing to pay more for the room for sure.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID !!!!!
Dirty smelly hotel with very rude lady manager who does not care. First room smelt like toilet drains. Second room no Air Con, tried for week to get fixed. Upon leaving insulted by the lady manager, using the FK word repeatedly.

8/10 Good

Kunwar, Clearwater, Florida

Liked: Property conditions & facilities, room comfort
OK
It was okay for the price we paid. Staff was friendly and helpful but communicating with was very difficult.OK

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Yvonne, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious away from traffic
Very nice owner :-) hotel located away from noisy street but long walk to the beach! Room clean and well equiped. Wifi included!

10/10 Excellent

Krister

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024
Response from Andrea on 7 Mar 2024
Thank you

2/10 Terrible

siriwanee

Stayed 1 night in Dec 2023

8/10 Good

Sonja

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from ap on 3 May 2023
thank you

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Not recommended hotel was dirty , smells bad.
Stayed 1 night in Oct 2020
Response from AP on 28 Apr 2021
we did not have any check in in april, just one customer that usually come back every month. We had one cancellation but how can you write a review without checking in?

6/10 Okay

Yannick

Disliked: Cleanliness
La chambre ce trouve ailleur que dans hôtel !!!!!
Je suis déçu car je me rend à hôtel comme indiquer sur le plan et une fois arriver on me prend le passeport la caution je signe les papier normal et après on me dit votre chambre est dans une autre maison monter sur le scooter je vous dépose ! Conclusion 5 ou 10 mins de marché en plus pour rejoindre la grande rue ! J avais pris hôtel pour emplacement ! Nul part c'est noté que hôtel est ailleurs ! Et en plus pour ce repèré la première fois merci !
Stayed 2 nights in Jan 2020
Response from AP on 7 Feb 2020
Hello, we have 5 buildings. 1 at the reception and 4 in the garden are that is 100 meters from the reception.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
verkligen prisvärt
Stort rum. Hård skön säng. Verkligen värt pengarna.
Stayed 7 nights in Jan 2020
Response from AP on 10 Jan 2020
Thank you very much !

8/10 Good

Nimzaaa, bkk

Travelled with family
Liked: Staff & service, property conditions & facilities
หมุดที่ปักในกูเกิ้ลแมพคือออฟฟิศที่เราต้องแวะเช็คอินก่อนเป็นตึกแถวคล้ายอาคารพานิชย์ ไม่ใช่ตึกสีเขียวตามรูป ตึกสีเขียวตามรูปคืิอที่นอนจริงๆ ต้องให้พนักงานขับรถนำมาส่งอีกที่ ไม่ได้อยู่ที่พิกัด จะงงๆหน่อย
Stayed 1 night in Dec 2019

10/10 Excellent

Rolli, Bad Schwartau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner großer Raum viel Fenster schöne Aussicht sauber und ordentlich Tägliche Reinigung ok nettes Personal
Stayed 14 nights in Dec 2019
Response from AP on 21 Dec 2019
Thank you very much! Much appreciate

8/10 Good

Dunya Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God til prisen
Rigtig rent værelse, der blev gjort rent og skiftet håndklæder hver dag! Område relativ tæt på Patong Beach og bangla Road, men stadig en god gåtur derfra. Alt i alt et rimelig godt hotel til prisen
Stayed 5 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht zu empfehlen
Bei erstem hinsehen war das Zimmer OK. Zwei Matratzen auf dem Boden keine Moskitonetze. Eine Klimaanlagen und Ventilator an der Decke. Sauberkeit der Zimmer gieng so. Badezimmer war dann schon deutlich schlechter. Waschbecken nicht richtig an der Wand befestigt Wasserhahn auch nicht...man hatte immer das Gefühl man reißt etwas ab. Wasser kam nur ein Rinnsal.und schmutzig war es auch. Fenster kann man nicht öffnen weil es so arg stinkt und man diesen Geruch nicht im Zimmer haben will. Zwei Tage nach unserer Abreise haben wir dann noch eine E-Mail erhalten das wir anscheinend einen Fernseher kaputt gemacht haben und wir doch 3000 Bath bezahlen sollen. Also das war der erste Besuch im Guest House und mit Sicherheit auch der letzte.
Stayed 2 nights in Mar 2018

2/10 Terrible

Heli

Disliked: Property conditions & facilities, room comfort
The Guest house kokemus
Tämä house lupasi paljon, mitkä eivät pitäneet paikkaansa. Kylpyläpalveluita ei ollut ollenkaan, vaan olivat ihan eri paikassa ja maksulliset.Kylpytakkeja ei tietenkään ollut. Huoneen kunto huono, ensimmäisessä huoneessa peti niin huono (jouset) ettei voinut nukkua ja lavuaari vuoti lattialle. Saatiin huone vaihdettua, siinä sitten peti romahti alas sängylle istuessa. Valitettavasti en voi suositella kenellekään.
Stayed 5 nights in Feb 2018

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ещё вернусь в этот отель
Всё понравилось! Бронировала гест хаус уже в третий раз! Отличное сочетание цены и качества! Рекомендую главное здание отеля!
Stayed 10 nights in Dec 2017

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший бюджетный отель!
Всё понравилось! Близость к рынку банзан, персонал, огромные номера в главном здании. Хорошее соотношение цена/качество
Stayed 6 nights in Nov 2017
Thank you very much from me and from all our staff

4/10 Poor

Arttu-Mikael

Disliked: Staff & service, property conditions & facilities, room comfort
En suosittele
Varattiin standard huone omalla wc&kylpyhuoneella mutta saatiin huone "Premium huvilasta". Jouduimme jakamaan huvilan eikä ollut omaa wc tai kylpyhuonetta. Työntekijät olivat tylyjä ja epämiellyttäviä. Hotellin lähialue haisi todella pahalta. Olimme kaksi yötä ja jatkoimme matkaa. Viimeisenä aamuna heräsimme siihen, että siivooja katsoi olohuoneessamme telkkarista jotain paikallista ohjelmaa ja kovalla. Hän istui olohuoneessa yli kaksi tuntia katsoen telkkaria ja kännykkää näppäillen.

6/10 Okay

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Je n y retournerais pas
La chambre est ailleurs et il faut marcher pas mal avec les valises. Le gérant ou propriétaire n est pas très aimable voire même impoli quand on lui adresse la parole ou qu on lui demande une information.

6/10 Okay

Tanaphol, Thongbai

Liked: Staff & service
Disliked: Cleanliness, room comfort
ที่พักราคาถูก
ที่พักราคาถูก อยู่ในซอยลึก มีชุมชนคนพม่าอยู่เยอะ ห้องเก่าที่นอนเหม็น แต่ที่พักนี้มีบริการรถมอเตอร์ไซด์ให้เช่าไม่ต้องเสียค่ามัดจำ พนักงานเคาว์เตอร์และแม่บ้านบริการดีมาก หากเดินเที่ยวจากที่พักไปตลาดบ้านซ้าน ห้างจังซีลอน และชายหาดก็ไกลพอสมควร วันที่พักแอร์มีน้ำหยดท่วมห้อง แอร์ไม่เย็นเหมาะแล้วกับราคา

10/10 Excellent

Witawat, ตรัง

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
วิทวัส เพชรสุทธิ์
ดีมากครับสำหรับที่นี้ ขอแนะนำครับผมจะกลับมาอีกครับพนักวานที่นี้น่ารักมากครับเป็นกันเองตรับรับดีมากครับ

10/10 Excellent

PACHAFONGDOO, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สถานที่ที่ถูกและดี
พนักงานโอเคมากค่ะ สอบถามและบริการดีมาก ให้ข้อมูลดีค่ะ ห้องพักถือว่าดีมากเมื่อเทียบกับราคา แต่ไม่มีผ้าห่มที่ให้ความอบอุ่นได้

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
หาดป่าตอง แต่ไม่ใกล้ทะเล
ได้ห้องวิลล่า1เป็นบ้าน มีหลายห้อง ห้องอื่นก็มีคนอยู่ บ้านน่ากลัวไปหน่อย

8/10 Good

Annkatrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
เจ้าของเทคแคร์ดี
สะอาด ไม่มีทีจอดรถใหญ่ เดินทางยากหน่อยครับ ไกลจากหาด ไกลสนามบิน

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno
Camere ampie, staff molto cordiale, posizione strategica in quanto vicino al centro ma lontano dal rumore e si dorme bene. Ottimi ristoranti italiani nella via. Rapporto qualita' prezzo perfetto. Consigliato

6/10 Okay

Verified traveller

Disliked: Staff & service
Uncomfortable beds
When we arrived there was a doublebooking and we stayed for the first night in the same owners other gh nearby. The first room wasn't ready and we had to wait about 30min for cleaner (not nice at 22.30). We had understood that the next day we would get to take a look at a room in the other gh and we would be able to decide if we wanted to stay in the room we already had or change to the other gh. However the next morning the owner came by and told us we had to move or pay more for the room we were in the first night. We moved. The other room was spacious, very noisy in the night and morning. In additon to all the other noises there was construction going on across the road. The bed was pretty hard and uncomfortable as you could feel the strings from the mattress.The staff didn't seem to want to make any decisions without their boss.We arranged a taxi through the gh to get us to the airport at 6.30, when we were leaving there was no staff in the locked reception, the gates were also locked, luckily we had a key to the gate in the room keys. The driver was late and we had no one to give the key to so we went to the other gh (where we knew there should be night staff) and only found a boy sleeping in the reception, he couldn't get the staff to wake up for 15min, finally he got one adult up who we gave the key to. Luckily the driver had shown up during that time. So if you're planning on leaving early, make sure there will be someone there to check you out.

4/10 Poor

Eduardo, Chile

Disliked: Cleanliness, staff & service
Si quieres discreción esté es tu lugar
Si bien la atención casi no existe y esta ubicado un poco lejos, arrendando una moto se soluciona y es ideal si no quieres q nadie te pregunte por quien llevas a tu cuarto