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Reviews of Bayside Resort, Ascend Hotel Collection

3 out of 5
Bayside Resort, Ascend Hotel Collection
240 Dogwood St, Parksville, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful view of the water from the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view and the staff is friendly and helpful. Clean bright room.
Stayed 1 night in Apr 2024

10/10 Excellent

Donna, Sooke

This is a great property. I did upgrade to waterfront and staff was very accommodating with this. I had breakfast from the restaurant (eggs Benny) and it was one of the best I ever had! All around 5 of 5!
Stayed 1 night in May 2024

2/10 Terrible

Krista

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very loud/old building.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a lovely stay and particularly enjoyed the pool and restaurant. The room was also very comfortable and well appointed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely and has been an exceptional experience from the moment we walked into the lobby which is beautifully appointed. The reception staff were well groomed, good mannered and dressed in designed uniforms. We entered our lovely seaside decorated room overlooking the magnificent stretch of beach at low tide. It was very welcoming with a light on and soft music playing on the TV. The drapes were opened just enough for us to be overwhelmed with the fabulous view. Am so impressed that the bathroom amenities include all the little bottles of shampoo etc but also a small container of bath salts and a loofa scrub mitt. This hotel has definitely thought of everything to provide exceptional service that in other hotels is a thing of the past.
Stayed 1 night in Apr 2024

10/10 Excellent

Richmond, Victoria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. Has 4 free hi speed EV Charging stations
Stayed 1 night in Apr 2024

8/10 Good

Viscount

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Sandra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Apr 2024

10/10 Excellent

Jafe, Loveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vicente

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff and clean accomodation.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable!!
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are beyond helpful. And made this a flawless stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view room with a balcony was so beautiful. Jack at front desk was amazing!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Travelled with pets, Travelled with partner
Beautiful view, quiet, clean. Great staff!
Stayed 3 nights in Apr 2024

8/10 Good

David

Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Stayed 2 nights in Apr 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, great staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Chau, Vcitoria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the waterfront room are incredible: vast ocean with staggering mountains backdrop. The hotel has lovely rustic landscaping behind the hotel, down towards the beach. The staff were warm, kind, and yet profession. We were very pleased with all the services, the proper gentleman at check-in, the server at the restaurant, and a lady named Dawn was so nice and genuinely hospitable -- friendly with us and our dog, thank you!!
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. Very friendly staff. Clean and beautiful decor. Close to beaches, restaurants and shopping. Amazing sea view! Beautiful sunrises seen from balcony.
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and have stayed here many times. Unfortunately I was not able to get a room with a view of anything except a privacy screen- behind it hotel roofs. The room however is lovely, clean and nicely decorated.
Stayed 1 night in Apr 2024

6/10 Okay

Craig

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas,

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always good and clean
Stayed 2 nights in Apr 2024

4/10 Poor

Sonja

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no sound barrier between rooms or between rooms and the hall. If you plan on sleeping, do not stay at this hotel. You will be able to hear everything going on in the rooms adjacent, from conversations to dogs barking to people's nighttime activities.
Stayed 3 nights in Mar 2024

10/10 Excellent

asha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great quiet place. The beach access is a plus
Stayed 3 nights in Mar 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Property conditions & facilities
Beautiful view and interior spaces; comfortable bed and bedding
Stayed 1 night in Mar 2024

6/10 Okay

Melissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was outdoor not heated, hot tub is out of service, they had no towels for the pool and wouldn’t allow towel from rooms. We had town view, but all we could see was the roof. We could hear everyone in the next rooms. The front desk service was excellent, they allow dogs.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decorated rooms (get amazing ocean views if you can) and super friendly front desk staff. They even ring up after check in to make sure all is good. Would definitely stay again. Right on the ocean!
Stayed 1 night in Mar 2024

6/10 Okay

Lochie

Travelled with family
Liked: Cleanliness, staff & service
Free car charging a nice touch, outdoor pool was closed as early spring but looks like fun. Older property, no bathroom fan, clean, good at the right price.
Stayed 1 night in Mar 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice dinner watching the sunset at the restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gail

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, especially the ocean view rooms with balcony. My room this visit is not as spacious as previous stays on the same floor and there is some kind of stain on the entry door - possibly a beverage spill. Also one of the pillows had some dust particles/hair on the surface although you could clearly see the linens were fresh so just sloppy room turn. Staff are wonderful, great parking, beautiful lobby and west coast art throughout the premises. Restaurant is popular and overlooks the ocean. There’s a newly built pool this year and a coffee shop on the property. I will stay again, the view, the peace and tonight’s evening rainbow keep me coming back.
Stayed 1 night in Mar 2024

10/10 Excellent

James, Surrey

Stayed 1 night in Mar 2024

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Great for an affordable getaway. Lovely beach and surrounding area to walk around. Restaurant was delicious for dinner and not so great for in room service breakfast. Pet friendly which was a bonus! Overall a really decent place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Ruozhou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jolie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach and staff is very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Wewei

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful resort would recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeds expectations based on reviews
Stayed 2 nights in Mar 2024

10/10 Excellent

Maryann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great… gorgeous views and sunrise from the balcony of our ocean view room. We ordered room service and the food was good. Would stay here again and recommend to others!
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loving it here but cannot get tv to work very frustrating
Stayed 1 night in Mar 2024

10/10 Excellent

Anne, Ucluelet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Stayed 2 nights in Mar 2024

10/10 Excellent

Glen

Liked: Amenities
Very friendly and very efficient
Stayed 1 night in Mar 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great last minute getaway. We checked in late just before 10pm . There was an issue with the heat pump and without missing a beat the lovely front desk girl was on it. We moved into another room all within 10min. This room was just as nice and still had an amazing view! This will definitely be a routine stop over for us now!
Stayed 1 night in Mar 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean, the staff were all friendly and helpful. We had delicious dinner and breakfast in the restaurant. We would highly recommend the restaurant for any special occasion dinner.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food and facility for our needs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michele

Stayed 1 night in Feb 2024