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"There were some issues with the airport shuttle where we were pushed into ordering a private shuttle when our flight was delayed. There were some stains on the hotel sheets and the service at the restaurants was quite slow. The property itself is beautiful and in a pretty good location. "

"Excelente toda mi experiencia en el hotel"

"Beautiful hotel in a not very nice area of San Jose, close to museums but didn’t feel comfortable to walk around at night time."

"Great hotel, clean, excellent staff, excellent location "

"Always a great hotel to stay in. Rooms are spacious, pool is nice, always clean and orderly. The best part is the staff, they are helpful, friendly and always doing their best for the clients."

"We stayed for one night before flying home out of SJO. The hotel exceeded our expectations. An absolutely gorgeous gem in San Jose with beautiful charm, rooms and an amazing restaurant and amenities."

"The room was clean and comfortable. We only stayed overnight to fly out the next day. We had dinner at the hotel because it is not a walkable area and getting in an out of the roundabout is a bit confusing. Dinner was excellent. The website advertised free transporation to local attractions but not an airport shuttle. There is a call service for transportation, but at a pretty steep cost for such a short drive. We use UBER at half the cost of their taxi service. The staff was very nice, but the restaurant and counter were understaffed for a holiday weekend (spring break) : ("

"They cacelled our resevation because they had a big group and made a big deal because my girlfriend arrived the next evening and not checked in with me but i paid for 2 person room."

"We stayed at this hotel for 5 days. We had 3 rooms, were a family of 9 including children and we loved our stay. The hotel is very modern, very clean and the staff go above and beyond. The male staff downstairs are all so helpful, the receptionists are great and the breakfast buffet staff were so great. We used the gym and sauna which were well kept. The temperature of the swimming pool was warm and we loved that. Good location, we were able to walk to food spots for dinner every night. "