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Reviews of MARINN Tropical Vibes Hotel

3.5 out of 5
MARINN Tropical Vibes Hotel
Calz. de Amador, Panama City, Provincia de Panamá

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 42 reviews" "
Rating 8 - Good. 10 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 6 out of 42 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alfonso

Stayed 2 nights in Apr 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Arvester L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar céntrico. Un buen servicio al cliente
Stayed 5 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2024

8/10 Good

Eugene

Travelled with family
Liked: Staff & service
A bit noisy at times.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We were leery about staying here because of the past reviews. However, our stay was very enjoyable. All the staff were excellent. Bed was very comfortable. Our room was remodeled. Breakfast was good. Made to order eggs and pancakes. very close to ferry. Was a bit noisy at night, but we stayed on the weekend.
Stayed 2 nights in Jan 2024

6/10 Okay

Lori

Stayed 1 night in Jan 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to cruise port, no elevator!
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Find another hotel!!!!!
The room was mostly clean but we had to clean the bathroom ourselves. No one at the hotel spoke much English and the breakfast was had to figure out as no one in the restaurant could speak English either and the breakfast was a meat sandwich with baked beans. There was also a concert in the parking lot the night we stayed there that did not quit until after midnight. I would not recommend this hotel to anyone!
Stayed 1 night in Dec 2023

6/10 Okay

Lynda

Travelled with partner
Just average
Stayed 6 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Scam. Beware!
Scam! Beware! If you need to stay a night before your cruise departure, book elsewhere! At 3:07pm (10 min before my flight take-off for 5+ hours flight), they send me an email that "due to maintenance situation...don't have rooms available..." and offered a "different location in the city center" - at minimum miles away but also without name/address, so no way to check reviews. I responded that this was not acceptable. No response from the hotel. Had to book a different hotel at much higher cost upon my arrival. The kicker, that 2 weeks later I still can't get my refund. According to the booking site, the hotel refuses to authorize the refund. I travel 2-3 months every year. It's been at least 8 years since I have had so horrible experience with a booking. So, if you want to at 10 pm without cell phone connection and in a country your don't speak the local language figure out alternative options and then fight for weeks to get money back for service NOT provided (much less extra costs) - this hotel is for you!
Stayed 1 night in Dec 2023

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a quick stopover stay. Great walking ability!
Stayed 1 night in Sep 2023

2/10 Terrible

Trish

Stayed 2 nights in Nov 2023

10/10 Excellent

Francisco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the personal are awesome.
Stayed 9 nights in Sep 2023

8/10 Good

Randall

Good place and nice area, just outside of the city, and by marina.
Stayed 3 nights in Aug 2023

6/10 Okay

Gary

Stayed 1 night in Aug 2023

8/10 Good

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful spot, the hotel is located in one of the most visit and amazing area. There is shopping, restaurants, outdoor activities, a marina, bikes for rentals, kids parks, a walk to the marina to take a boat to Taboga island and so much more. I enjoy this hotel. The view from my balcony room of the Panama cinta costera was amazing. The only thing I have to say is the hotel doesn’t have an elevator which you have to take the stair to go up to your room, and there have to be like about 25 step up. Is a pain in the behind to go up those stairs but it was worthy. Also there was no fridge, but if you asked for one they will bring you one. The staff was amazing. Overall I will stay at this property again and again. It was a dream spot.
Stayed 1 night in Aug 2023
Response from Maryorie Gonzalez - Revenue Manager on 17 Aug 2023
Muchisimas gracias por su comentario!!! Por favor visitenos nuevamente, estaremos encantados de atenderles.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the facility was nice, the rooms are clean and AC works great. great views of the marina and water, Great area to walk and do biking or electric scooters. restaurants all around the area and easy to walk to. very safe area with great staff... stayed 2 nights.
Stayed 2 nights in Jun 2023
Response from Maryorie Gonzalez - Revenue Manager on 12 July 2023
Dear guest William, thank you very much for choosing us, your comment is very valuable to us. Please come back soon!

8/10 Good

jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water view is priceless. This hotel has been refurbished and has been done well. Hot water and great pressure. Very large balconies.
Stayed 2 nights in May 2023
Response from Maryorie on 3 July 2023
Thanks for choosing us

10/10 Excellent

Andre, Santa Monica

Stayed 1 night in May 2023
Response from Maryorie on 3 July 2023
Gracias por preferirnos.

2/10 Terrible

Yaaqov

Disliked: Staff & service, amenities
Night staff not nice , No elevator in the building! ! This hotel should cost $30.00 a night not $ 100
Stayed 2 nights in Mar 2023
Response from Maryorie on 3 Apr 2023
Thank you very much for your comment, it is very valuable to us, we are very sorry that we did not meet your expectations, however we are sure that we will do so on your next visit.

10/10 Excellent

Delia Del Carmen

Stayed 13 nights in Mar 2023
Response from Maryorie on 11 Apr 2023
Gracias por su comentario, es muy valioso para nosotros.

10/10 Excellent

Gregory, Brookhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the property were much better than I thought it would be. Air conditioning worked great, and the view into the bay was spectacular. At night, the bars had loud music but I'm military and used to sleeping with a bunch of guys that snore so it didn't bother me. Staff was very friendly and accommodating.
Stayed 1 night in Feb 2023
Response from Maryorie on 21 Feb 2023
We are very happy to have attended you and we hope to be your host again on your next stay in Panama.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel está novinho, muito limpo!
Stayed 1 night in Mar 2024

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities
No brindaron limpieza durante los 2 días que estuve, encima me dieron la escoba para limpiar
Stayed 2 nights in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Fanny

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel is in remodelation which is odd to stay there, it's not that good as it looks in the pictures. Some people of the staff have kind of preference in how they treat the tourist, if you are American you will get the best treatt, if not, don't expect much.
Stayed 2 nights in Jan 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me hospede en este hotel porque no tiene Piscina. Pero muy gentilmente me pasaron la reserva a otro hotel que esta en Via España, se llama Marin Places Financial center, el cual lleno mis expectativas, y si tiene piscina. ...y el personal muy amable. Todo en orden. Espero poder ir al del coswey pronto. Pero les adelanto que el de Via España es muy bueno y el personal muy amable. Hotel limpio. Y valet parking.
Stayed 1 night in Dec 2023

8/10 Good

Ange-Albert

Stayed 1 night in Dec 2023

8/10 Good

Romeira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estructura parece envejecida. Es necesario elevadores. Con discapacidad no hay accesibilidad a las recámaras.
Stayed 1 night in Oct 2023

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien para el precio que pagamos, solamente que si deberian de aclarar que el desayuno es un sandwich y 1 solo por persona 👍
Stayed 1 night in Sep 2023

6/10 Okay

Luis

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

2/10 Terrible

Meizy

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with group
Obswrvaviones
No nos ofrecieron El Welcome drink. No había hielo ni caso, el desentumí debe de haber más variedad.
Stayed 1 night in Aug 2023

6/10 Okay

Niccolo

Liked: Property conditions & facilities, room comfort
Mixed bag
Some positive aspects (location, room size, concierge), but also some important negative ones (no cleaning, poor breakfast, no elevator) make it not a terrible hotel, but not one I'd be looking forward to go back to. The rooms are very large and the beds comfortable. Also the bathrooms are nice and they provide a hair dryer, soap and shampoo. But there is only one chair in the room and no fridge and only one set of towels and not one glass in the bathroom for your toothbrush. We stayed two nights and no one cleaned the room after the first night (so no fresh towels or toilet paper, either). The person at the reception desk apologized, but offered no discount or other compensation (like a future discount for the next stay). During the week-end the area around the hotel becomes very lively (a plus), but also rather loud (a minus, as all rooms are located on the first floor - the one above the ground floor, with no elevator and not very well sound proofed from exterior music and sounds). Breakfast is "free" (let's face it: it is not free: it is included in the room fare) and rather disappointing. You can choose to have a toast with white or whole grain bread, or no toast, a fried egg or no fried egg, coffee and orange juice. End of breakfast. No buffet, nothing sweet, no fruit. If you leave early for a canal tour you can't even get a coffee and there is no packed breakfast option. The people working in the hotel (24 hr reception) and the breakfast room are all very nice, and the
Stayed 2 nights in Aug 2023

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y comodo
Stayed 1 night in Aug 2023
Response from Maryorie Gonzalez - Revenue Manager on 14 Aug 2023
Muchisimas gracias por preferirnos!!

8/10 Good

Edgar

Stayed 1 night in Jul 2023
Response from Maryorie Gonzalez - Revenue Manager on 7 Aug 2023
Muchas gracias por su puntuacion para nosotros es muy valioso, esperamos tener mayor detalle nuestros potenciales puntos de mejora

10/10 Excellent

CARLOS, PANAMA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicado cerca al puerto de cruceros y de botes. Muchas opciones de comida
Stayed 1 night in Jun 2023
Response from Maryorie on 3 July 2023
Muchisimas gracias por su comentario, es muy valioso para nosotros. Por favor regrese pronto

10/10 Excellent

Yahaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantada por muchas cosas
Todo fue excelente..Rápido acceso a lugares interesantes para conocer mas a Panama. Como colombiana tenemos altos estándares de despedir a los huéspedes después de una estadía. Decir al final:" a la orden" ....es tan basico y cortante...Tomarlo en cuenta
🇨🇴🇵🇦 Que bello lugar
Stayed 1 night in May 2023
Response from Maryorie on 2 June 2023
Estimada huesped gracias por su comentario, es muy valioso para nosotros, tomaremos en cuanta su comentario para mejorar nuestra despedidad.

4/10 Poor

Leysi

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in May 2023
Response from Maryorie on 23 May 2023
Gracias por preferirnos!

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opinion personal
Muy buena atencion Lo puedo recomendar Una excelente estadia
Stayed 2 nights in May 2023
Response from Maryorie on 23 May 2023
Estimado señor Jose Luis muchisimas gracias por su comentario para nosotros es muy valioso. Esperamos poder atenderlo pronto.