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"Great breakfast, resturant and bar that served drink to pool. A/C worked well in both shared room and family room."

"Perfect location. Everything you need for a one or two days stays. As fridge microwave sink very convenient for somebody that wants to save some money and also have some comfort."

"Tuvimos una excelente experiencia en este hotel. Nos tocó una habitación en tercer piso, la cual al igual que las areas comunes y alberca estaban muy limpias. El hotel esta rodeado de selva y al salir del balcón solo se veia vegetacion y se escuchaban diferentes tipos de aves. El personal muy amable y atento. La experiencie en el spa fue muy buena y los precios muy accesibles. Los alimentis que ingerimos fueron en la zona de alberca y muy aceptables, el ceviche estaba muy bueno. La ubicación del hotel esta frente a la zona donde se toma el transporte para ir a la zona arqueológica, sin embargo, el hotel no está a pie de carretera y la entrada pasa desapercibida. Al llegar esta el estacionamiento y de ahí, un cochecito te lleva a recepción, estos están disponibles 24hrs. La pasamos muy bien y lo recomiendo ampliamente."

"Great hood "

"The pool was full of leaves, the bathroom had a lot of mold and very unkept, the shower head was also full of lime. The room had no coffee maker or a mini fridge. The pictures on the website are very deceiving. I would honestly not recommend this place to any of my friends/family. "

"A glamorous place - gorgeous swimming pool with fountains and beautiful rooms. "

"Arriving on Tren Maya we were surprised that a shuttle was waiting for us at the train station with our name to help us locate them. We did not request that. Price quoted was approx. $35 US to go to hotel from station. We were tired from the all day train ride so we paid it rather than look for a taxi, then learned trip should have been 200 pesos mx for the ride. That’s disappointing to be taken advantage of. Employees at hotel were super helpful. Helped us arrange tour the next day- however the timing of the tour pick up from ruins to the van for Misol Ha and Agua Azul leg of tour left only back bench of van with no windows no air for seating. An arduous trek over terrible roads seated like that left us sick, in pain, and angry with tour company who would stuff so many people in a vehicle. Arriving at Agua Azul, chafer recommended restaurant next to where van was parked- their selections and quality of food disappointing-better selections if you keep walking toward the falls. Morning receptionist helped us get a taxi rather than use the shuttle service that was so expensive and not looking out for our best interest in terms of comfort. Hotel location is good- quiet, just off main road, walking area. Restaurant is great! Waiter exceptional, food good, convenient that it is right on site. Tour company has same name as restaurant. I do NOT recommend tour company. "

"Buen recibimiento, personal amable en todo momento No tuvimos tiempo de disfrutar la alberca pero si del jardín. Todo lo que ofrecen lo cumplen Buena comida exelente pan Nos gustó y lo recomendamos. "

"Although the room was outdated, it was clean and the staff was friendly and courteous. However, there were limited amenities. My wife couldn't get out of the bathroom because the door got stuck, requiring us to push it open. The lobby area was crowded with bus tour groups that stayed overnight. If you are only interested in staying in a hotel style hotel, this is a hotel for you. Although the hotel is decent, don't expect a five-star experience."