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Hotel Mundo Maya Palenque

4.5 star property
Luxury hotel with 2 outdoor pools and health club

Choose dates to view prices

A terrace, shopping on-site and a garden are just a few of the amenities provided at Hotel Mundo Maya Palenque. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a 24-hour gym.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
The current price is AU$232
includes taxes & fees
23 Nov - 24 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Balcony

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Ceiling fan
Balcony
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Down comforter
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Ceiling fan
Balcony
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Down comforter
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down duvets, in-room safe, desk

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Balcony
Separate sitting area
Separate dining area
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Balcony
Separate sitting area
Separate dining area
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed
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About the area

Map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 6 min walk - 0.5 km
  • Aluxes Eco Park - 16 min walk - 1.3 km
  • Museo de Sitio Palenque - 5 min drive - 4.0 km
  • Palenque Archaeological Zone - 8 min drive - 5.1 km
  • El Panchán - 13 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪Café Fuga - ‬3 min drive
  • ‪Old Tiger - ‬6 min drive
  • ‪La foresta - ‬7 min walk
  • ‪pizzas exprés - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

Luxury family-friendly hotel in a national park
You can look forward to a terrace, shopping on-site and a garden at Hotel Mundo Maya Palenque. Treat yourself to a massage or other spa services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a local area shuttle
  • A billiards/pool table, ATM/banking services and concierge services
Room features
All 144 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Showers, hairdryers and shampoo
  • 60-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and LED light bulbs

Similar properties

Exterior

HOTEL MAYA PALENQUE

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 162 reviews
The price is AU$105
includes taxes & fees
9 Nov - 10 Nov
HOTEL MAYA PALENQUE

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 15 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 700 for adults and MXN 300 to 700 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 700 for adults and MXN 300 to 700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Frequently asked questions

Does Hotel Mundo Maya Palenque have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Mundo Maya Palenque?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Palenque on 23 Nov 2025 start from AU$231.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mundo Maya Palenque pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Mundo Maya Palenque?

Self-parking is free at this property.

What time is check-in at Hotel Mundo Maya Palenque?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Mundo Maya Palenque?

Checkout is at noon.

Where is Hotel Mundo Maya Palenque located?

This family-friendly Palenque hotel is located in a national park, within 3 mi (5 km) of Palenque National Park, Museo de Sitio Palenque and Palenque Archaeological Zone. El Panchán is 2.9 mi (4.6 km) away.

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Hotel Mundo Maya Palenque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 104 reviews
Rating 8 - Good. 11 out of 104 reviews
Rating 6 - Okay. 7 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities and friendly service. For the price, the rooms are incredibly luxurious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous new luxury Bohemian boutique hotel. Nicest place we have stayed!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

8/10 Good

Arlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Our overall experience was great (for 1 night). The food is not the greatest so don’t expect 5 star quality. Probably more like 3 star. We had our baby with us and they didn’t have a baby crib. I found this unacceptable! So keep this in mind.
Stayed 1 night in Jul 2025

10/10 Excellent

Ceila lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Oct 2025

10/10 Excellent

Melba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing surrounded by the jungle
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Amenities
Nice and clean hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nosotros fuimos en familia, grupo de diez personas y desde el momento en que llegamos nos recivieron con una sonrisa y con una buena actitud. Nuestra avitacion espaciosa , limpia y con todo lo que nesecitas para pasar unas excelentes vacaciones. El restaurant esta increible y su comida riquisima. Todo el personal super amable y siempre ofreciendo otras opciones de bebidas y siempre ahi al momento que nesecitavamos algo mas para satisfacer nuestro paladar. Realmente toda mi familia y yo nos despedimos muy contentos despues de pasar unos dias memorables. El hotel es excelente en todas sus areas y superaron nuestras expectativas. Al final de nuestro viaje nos despidieron de mano a todos y deseando que regresemos pronto. Muchas gracias a todos, no recuerdo sus nombres pero ellos saben bien quien nos atendio y este mensaje y saludo es para ustedes por ser un excelente personal. Gracias nuevamente y se merecen un mejor sueldo todos por ser tan buenos trabajadores. Saludos desde Roma, Texas. Attentamente Antonia Lopez
Stayed 3 nights in Oct 2025

10/10 Excellent

LORENA MARTINEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo
Stayed 1 night in Sep 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniela Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 2 nights in Sep 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aun huele a nuevo, todo excelente, el personal super amable y el hotel impecable.
Stayed 2 nights in Sep 2025

8/10 Good

Tannya Giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general estuvo bien, es cómodo, tranquilo y limpio. Me gustaría que el restaurante tuviera más opciones sin carne. Por otro lado el personal fue amable excepto por la señorita de los masajes que al preguntarle información se notó molesta no sabemos si era porque ya se quería ir a pesar de que solo fuimos a pedir información y fue dentro del horario, en cuando nos vio nos hizo caras y empezó a quitar la información de los servicios.
Stayed 5 nights in Sep 2025

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Falta el Smartv internet en los televisores de las habitaciones.
Stayed 1 night in Sep 2025

6/10 Okay

MIGUEL

Liked: Cleanliness, amenities, property conditions & facilities
Esta padre el hotel pero la comida nada buena ni las cenas solo el desayuno y sus precios elevados
Stayed 1 night in Sep 2025

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó recomendado
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, property conditions & facilities
El hotel está muy muy bonito está súper cómoda la cama la habitación 10 de 10 solo detalle en la atención del personal y La alberca no es profunda es toda de un mismo tamaño
Stayed 1 night in May 2025

10/10 Excellent

Maria isabel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está espectacular!!! Gracias 4T
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonito, nuevo, con excelentes acabados, habitación muy amplia y cómoda.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Amamos
Stayed 1 night in Sep 2025

10/10 Excellent

Julissa Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel Alexander

Liked: Staff & service, amenities
Definitivamente regresaría a uno de estos hoteles, no le pide nada a Riviera maya o Cancún, solo playa y que sea todo incluido
Stayed 2 nights in Aug 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario lugar, personal muy amable. Puede mejorar el manejo integral de la cuenta para que se pueda abrir baucher y pagar todo al final, asi como mayor servicio y variedad en el bar
Stayed 3 nights in Aug 2025