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Hotel Ciudad Real Palenque

3.5 star property

Choose dates to view prices

Located close to Misol-Ha Waterfalls and Palenque Archaeological Zone, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar and a terrace. The on-site Mexican cuisine restaurant, Las Palmas, offers lunch, dinner and a poolside location. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$113
includes taxes & fees
10 Mar - 11 Mar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout curtains
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout curtains
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout curtains
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds
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About the area

Palenque is home to Hotel Ciudad Real Palenque. Palenque Archaeological Zone is a notable landmark, and the area's natural beauty can be seen at Cascadas de Roberto Barrios and Misol-Ha Waterfalls. Cascadas de Agua Azul is another place to visit that comes recommended. Visit our Palenque travel guide
Map
Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park featuring interior views, zoo animals and outdoor art
    Aluxes Eco Park
    9 min drive - 4.0 km
  • Ruins in Palenque.
    Palenque National Park
    11 min drive - 4.7 km
  • Pre-Hispanic City and National Park of Palenque showing heritage architecture
    Palenque Archaeological Zone
    21 min drive - 9.0 km
  • El Panchán
    16 min walk - 1.3 km
  • Museo Del Textil
    5 min drive - 2.6 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)
    113 min drive

Restaurants

  • Cafe Jade
    16 min walk
  • A Takear!
    11 min walk
  • Restaurante Maya Cañada
    14 min walk
  • Taquería Daniel
    16 min walk
  • Restaurante La Selva
    15 min walk

About this property

Hotel Ciudad Real Palenque

Family-friendly hotel near Palenque Archaeological Zone
Located close to Misol-Ha Waterfalls, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar and a terrace. The on-site Mexican cuisine restaurant, Las Palmas, offers lunch, dinner and a poolside location. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with a waterslide and a swim-up bar
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a banquet hall and meeting rooms
  • Luggage storage, a 24-hour front desk and a TV in reception
Room features
All 72 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with streaming services and cable channels
  • Wardrobes/cupboards, balconies and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 100 to 220 for adults and MXN 100 to 220 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bambú
  • La Terraza
  • Las Palmas

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,100 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Handrails in stairways (109 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults and MXN 100 to 220 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ciudad Real Hotel
Ciudad Real Palenque
Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque

Frequently asked questions

Does Hotel Ciudad Real Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Ciudad Real Palenque?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Ciudad Real Palenque on 10 Mar 2026 start from AU$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ciudad Real Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciudad Real Palenque?

Self-parking is free at this property.

What time is check-in at Hotel Ciudad Real Palenque?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ciudad Real Palenque?

Checkout is at 1 PM. Late checkout is available for a fee.

Where is Hotel Ciudad Real Palenque located?

Set in Palenque, this family-friendly hotel is 5.1 mi (8.2 km) from Palenque Archaeological Zone and 19 mi (30.6 km) from Cascadas de Roberto Barrios.

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Reviews

Hotel Ciudad Real Palenque Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 333 out of 601 reviews
Rating 8 - Good. 195 out of 601 reviews
Rating 6 - Okay. 54 out of 601 reviews
Rating 4 - Poor. 14 out of 601 reviews
Rating 2 - Terrible. 5 out of 601 reviews

Reviews

8/10 Good

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was helpful and friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities
The hotel is a 20min walk from downtown. Staff was nice, the room was clean. We had dinner one day and the restaurant was good. We enjoyed the pool as well.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Beautiful surroundings. Desk staff is very helpful and accommodating. Would definitely come again. Dining room staff is slow and not very attentive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
This is a GREAT hotel. Amazing pool, amazing bar and restaurant, super clean rooms, well off road so very quiet. They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 ***** for motorcycle friendly hotel, in addition to a great all around hotel.
Stayed 1 night in Nov 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food amazing
Stayed 1 night in Feb 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, easy access, clean, very enjoyable and highly recommended!..
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a nice pool
Stayed 2 nights in Oct 2023

8/10 Good

maria luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 4 nights in Mar 2025

8/10 Good

Joao

Liked: Cleanliness, property conditions & facilities, room comfort

Good value

Good value for money. Good swimming pool, which is important in such hot place like Palenque. 1km from city centre but taxi drives are cheap
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9 out of 10 no coffee available in room or lobby o

Hotel is very clean staff are very professional and restaurant food was delicious
Stayed 2 nights in Jan 2024

8/10 Good

Malene

Liked: Cleanliness, property conditions & facilities, room comfort

Buy some sun beds, please 🙏

Nicely designed place, good rooms, closer to bus station and bars/restaurants than many other similar places. A nice big pool - and then not a single sunbeds. Huge downside.
Stayed 4 nights in Jan 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good .the place is old but well maintained
Stayed 1 night in Dec 2025

8/10 Good

Elmar

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Hotel with very unique architecture. I missed a refrigerator and coffee maker in the room
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good but the building is old but good maintenance
Stayed 1 night in Dec 2025

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jan 2025

8/10 Good

Juan

Liked: Cleanliness
Excellent service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, close ( drive) to town an Zona Arqueológica
Stayed 1 night in Sep 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service
Nice hotel, clean and quite, super accessible, I would definitely recommend
Stayed 4 nights in Jul 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Stayed 1 night in Oct 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very confortable hotel

This is one of the best hotels we visited this summerbtime
Stayed 3 nights in Jul 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice pool modern and wonderful staff
Stayed 1 night in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2024