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The Old Custom House

4.0 star property
Upscale inn, walk to Padstow Harbour
your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Old Custom House

Photo gallery for The Old Custom House

Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Standard Room, 2 Single Beds, Non Smoking
Coffee shop
Designer toiletries, hair dryer, towels

Overview of The Old Custom House

Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
The price is AU$225
Price available on 19/4/2024

Explore the area

Map
South Quay, Padstow, England, PL28 8BL
  • Popular LocationThe Harbour Inn1 min walk
  • Popular LocationMussel Box1 min walk
  • Popular LocationPadstow Harbour1 min walk
  • Popular LocationSt Columb Road Station17 min drive
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Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Heating
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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Harbour Hotel Padstow
Pet-friendly
Free WiFi
Restaurant
Game room
8.6 out of 10, Excellent, (644)
The price is AU$324
per night
22 Apr - 23 Apr
Harbour Hotel Padstow

About the area

Padstow

Located in Padstow, The Old Custom House is near the beach. Tintagel Castle is a notable landmark, and the area's natural beauty can be seen at Watergate Bay Beach and Fistral Beach. Looking to enjoy an event or a game while in town? See what's going on at Mount Wise Stadium, or consider a night out at King Arthur's Great Halls.
Visit our Padstow travel guideOpens in a new window
View more Inns in PadstowOpens in a new window

What's nearby

  • Padstow Harbour - 1 min walk
  • Trevone Bay Beach - 6 min drive
  • Harlyn Bay Beach - 7 min drive
  • Mother Ivey's Bay - 25 min drive
  • Polzeath Beach - 37 min drive

Getting around

  • St Columb Road Station - 17 min drive
  • Newquay (NQY-Newquay Cornwall) - 21 min drive

Restaurants

  • Greens Cafe - 4 min walk
  • The Seafood Restaurant - 1 min walk
  • Stein's Fish & Chips - 3 min walk
  • The Mariners - 18 min walk
  • St Petroc's Bistro - 1 min walk

About this property

The Old Custom House

Upscale inn by the sea
The Old Custom House is located close to Padstow Harbour, and provides a coffee shop/cafe, a hair salon and a bar. The on-site restaurant, The Old Custom House, features seafood. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Old Custom House include amenities, such as free WiFi. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and baths or showers
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8.80 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Old Custom House

Conveniences

  • Hair salon
  • Limited-hour front desk

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.80 per night (499 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Old Custom House Inn Padstow
Old Custom House Inn
Old Custom House Padstow
Old Custom House
The Old Custom House Inn
The Old Custom House Padstow
The Old Custom House Inn Padstow

Frequently asked questions

Is The Old Custom House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Old Custom House?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at The Old Custom House on 19 Apr 2024 start from AU$224.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Old Custom House?

Check-in start time: 4:00 PM; check-in end time: 9:00 PM.

What time is check-out at The Old Custom House?

Checkout is at 11:00 AM.

Where is The Old Custom House located?

Situated by the sea, this inn is steps away from Padstow Harbour and Padstow Museum. Cornwall Area of Outstanding Natural Beauty and National Lobster Hatchery are also within 5 minutes.

The Old Custom House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 263 reviews" "
Rating 8 - Good. 81 out of 263 reviews" "
Rating 6 - Okay. 24 out of 263 reviews" "
Rating 4 - Poor. 13 out of 263 reviews" "
Rating 2 - Terrible. 4 out of 263 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Callum, Englefield Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great to wake up to.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast included was very very nice! Rooms were nice and clean and the staff were super friendly. Bonus as the 24hour car park is less than a minute walk aswell.
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Loved the room. V comfortable and great views with such easy access to town. Will definitely be back. Ellie on reception was so accommodating and so we’re all the staff.
Stayed 3 nights in Mar 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room overlooking harbour. Lovely and clean and modern. Lovely breakfast. Close to everything padstow has to offer.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

R N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Fantastic! John was super efficient & friendly, both in the bar & on reception. Bedroom was comfortable & warm. Would definitely stay again, highly recommend
Pint of prawns - delicious
Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being in the heart of Padstow, on the flat and near to the venue where we were dining. There was nothing to dislike about our stay. When the receptionist heard we were celebrating our 50th wedding anniversary they produced two bottles of bubbly for us to celebrate. Very thoughtful and much appreciated.
Stayed 1 night in Nov 2023

10/10 Excellent

vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming people and atmosphere and lovely service
Stayed 1 night in Nov 2023

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023