Mrs Banks is perfect accommodation for us when visiting our son and family who live nearby. We are return guests and hotel’s all round high standards and staff friendliness will mean we will be back to stay again when in Paddington.
The only negative for out of town guests is that finding parking nearby can be difficult as there is no onsite parking at the hotel.
is no onsite parking
Mrs Banks is perfect accommodation for us when visiting our son and family who live nearby. We are return guests and hotel’s all round high standards and staff friendliness will mean we will be back to stay again when in Paddington.
The only negative for out of town guests is that finding parking nearby can be difficult as there is no onsite parking at the hotel.
is no onsite parking
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
Lucy
Reviewed September 28, 2024Reviewed September 28, 2024
The staff were WONDERFUL, far better than any usual experience anywhere else. Room was perfect for what I needed, amazing location, everything you want/need nearby in addition to great rooftop bar where you can also have breakfast, a cafe downstairs and another restaurant, so many great and fun amenities and little touches at the hotel. This was one of the top tier little boutique hotels I've stayed at in quite a while and will absolutely be my go-to when travelling to Sydney in future.
The staff were WONDERFUL, far better than any usual experience anywhere else. Room was perfect for what I needed, amazing location, everything you want/need nearby in addition to great rooftop bar where you can also have breakfast, a cafe downstairs and another restaurant, so many great and fun amenities and little touches at the hotel. This was one of the top tier little boutique hotels I've stayed at in quite a while and will absolutely be my go-to when travelling to Sydney in future.
Roxanne
Reviewed November 12, 2026Reviewed November 12, 2026
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
Great location and gorgeous, comfortable rooms; truly loved the modern eclectic feel.
Just a short stroll to everything Oxford Street has to offer - or if that’s still too far for a coffee, start your day off with something from the café at the entrance to the building.
Great location and gorgeous, comfortable rooms; truly loved the modern eclectic feel.
Just a short stroll to everything Oxford Street has to offer - or if that’s still too far for a coffee, start your day off with something from the café at the entrance to the building.
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