"When I asked the front staff for extra facecloths, they told me to help myself to the shelves of clean towels at the end of the hall! This may seem trivial but it’s an issue at almost every hotel I stay at, to get extra anything. This place goes the extra mile with the extras. Our suite was fully stocked with anything a kitchen needs & then some. We felt like we were at home."
"The manager did not help the bar staff (only one employee). When the area was extremely busy as most customers were watching the stanley cup playoff game."