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Overview of Holiday Inn Express & Suites Ottawa Downtown East

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Guest reviews

4.1 / 5Very Good
571 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

Popular LocationByward Market Square9 min walk
Popular LocationEmbassy of the United States10 min walk
RestaurantTim Hortons1 min walk
RestaurantChampa Thai2 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)22 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • Sleeps 2
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  • Room, 1 King Bed, Non Smoking (Leisure)

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
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  • Room, 1 King Bed, Accessible, Bathtub (Mobility)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
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  • Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
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  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
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  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
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About this area

Ottawa

Located in Ottawa's Lowertown neighbourhood, Holiday Inn Express & Suites Ottawa Downtown East is in the city centre and near a metro station. National Gallery of Canada and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Byward Market Square - 9 min walk
  • Embassy of the United States - 10 min walk
  • National Gallery of Canada - 11 min walk
  • Royal Canadian Mint - 13 min walk
  • Rideau Centre - 15 min walk

Getting around

  • Bayview Station - 10 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 22 min drive

Restaurants

  • Tim Hortons - 1 min walk
  • Champa Thai - 2 min walk
  • Angelo's Pizza - 3 min walk
  • Portuguese Bakery - 4 min walk
  • Domino's Pizza - 4 min walk

About this property

Holiday Inn Express & Suites Ottawa Downtown East

Ottawa hotel in Lowertown, walk to Byward Market Square
An indoor pool, a fitness centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. All 182 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Coffee/tea makers, pillow menu and free local calls are among the other amenities available to guests.
Holiday Inn Express & Suites Ottawa Downtown East offers 182 forms of accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.
This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: CAD 18.00 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

Free buffet breakfast available daily
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool

Family friendly

Free cots/infant beds
High chair
Indoor pool
Laundry facilities
Microwave
Fridge

Conveniences

ATM/banking services
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Languages spoken

Chinese
English
French
Portuguese
Spanish

Business services

1 meeting room
Business centre
Conference space (1500 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Pillow menu

Bathroom

Bathtub or shower
Eco-friendly toiletries
Hairdryer
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 7:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Guest reviews

4.1
Very Good
5 - Excellent
247
4 - Good
211
3 - Okay
58
2 - Mediocre
32
1 - Poor
23
4.6
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

This hotel was secure and clean. The staff were kind and helpful. The only concern would be that it seems a homeless shelter is across the street. We had no issues though.

Stayed 1 night in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel. We were there at beginning of Covid-19 and they were doing their best to keep everyone safe and clean. Excellent location right near parliament hill and market. Only negative is they charge extra $18/ day for parking.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was great. Breakfast has a good variety. Staff was excellent

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness

Everything was great Staff were friendly Prox to downtown market great too

Stayed 2 nights in Mar 2020